DOREENA DAHIYA SINGH
Long Mountain
Summary
I Am a hard working, honest individual. Am a good timekeeper, always willing to learn new skills. I am friendly, helpful and polite, and able to work independently in busy environments and also within a team setting. I am outgoing and tactful, and able to listen effectively when solving problems.
Overview
10
10
years of professional experience
Work History
Shop Owner
Bonzour
07.2025 - Current
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
- Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
- Managed day-to-day business operations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Operated cash register for cash, and online payment.
Sales Associate
Carnival Cruise Lines (Firenze ) - Starboard Group
11.2024 - Current
- Worked closely with team members to achieve daily sales targets and enhance the overall guest shopping experience.
- Assisted in inventory management, including stock counting, labeling, and restocking shelves.
- Supported loading and unloading of merchandise during port days.
- Delivered excellent customer service to an international clientele in a dynamic retail environment.
- Maintained product displays and ensured merchandise was well-organized and visually appealing.
- Handled transactions using POS systems and followed proper cash handling procedures.
Accounts Payable Assistant
OCS Group UK
11.2021 - 10.2024
- Processed vendor invoices and managed purchase order matching.
- Sent remittance advices to suppliers and maintained accurate records.
- Performed supplier statement reconciliations to ensure account accuracy.
- Assisted with month end closing and maintained up to date accounts payable records.
Graphic Designer
Neo Clean
09.2021 - 11.2021
- Mastered Adobe Creative Suite and Photoshop Illustrator to support design work and image editing needs.
- Created corporate branding, designing cohesive looks from logos to letterheads.
- Designed engaging brochures, banners and signs for printing.
- Generated advertising brochures for vendor use.
Cashier
Giordano
12.2019 - 03.2021
- Greeted customers entering store and responded promptly to customer needs.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Displayed and restocked merchandise by following brand guidelines.
Cashier
Intercontinental Mauritius Resort
02.2017 - 01.2018
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Set up the bar area and kept ingredients and utensils fully stocked to maintain optimal service level.
- Performed bar closing duties, thoroughly cleaning, sanitizing, and replenishing stock.
Sales Associate
Bijouterie Or Des Iles
06.2016 - 12.2017
- Welcome and assist customers in selecting jewelry pieces according to their preferences and budget.
- Provide product knowledge (materials, stones, craftsmanship, collections) and explain features, quality, and after-sales care.
- Handle billing, payments, and prepare invoices/receipts.
- Maintain display counters, ensure jewelry pieces are clean, attractive, and well-arranged.
- Keep accurate records of stock, assist with inventory counts, and report shortages.
- Manage customer orders, special requests, and follow-ups.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
MQA Certification - Accounting Clerk
09-2025
Accounting Clerk Skills & Experience:
- Assisted in company incorporation, including appointment of directors, shareholders, and company secretary.
- Managed and filed purchase and sales invoices; maintained accurate accounting records.
- Recorded transactions in QuickBooks and performed expense and income analysis.
- Conducted monthly bank reconciliations and monitored cash flow.
- Prepared VAT calculations, quarterly VAT returns, and TDS returns.
- Processed monthly payroll, issued payslips, and filed NPF/PAYE returns.
- Assisted in preparing monthly management accounts and annual income tax returns.
- Filed annual returns, no-change returns, and financial summaries with Companies Division.
Skills
- Complaint handling
- Customer direction
- Cash handling
- Adobe Photoshop
- Logo design
- Vendor invoice processing
LANGUAGES
English - Fluent
French - Advanced
Hindi - Intermediate
Timeline
Shop Owner - Bonzour
07.2025 - Current
Sales Associate - Carnival Cruise Lines (Firenze ) - Starboard Group
11.2024 - Current
Accounts Payable Assistant - OCS Group UK
11.2021 - 10.2024
Graphic Designer - Neo Clean
09.2021 - 11.2021
Cashier - Giordano
12.2019 - 03.2021
Cashier - Intercontinental Mauritius Resort
02.2017 - 01.2018
Sales Associate - Bijouterie Or Des Iles
06.2016 - 12.2017
Soondur Munrakhun College - High School Diploma,
Professional Skill Invest ( PSI) - MQA Certification , Accounting Clerk