Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Divya Dauhawoo-Appigadu

Terre Rouge,PA

Summary

A bright, talented, and self-motivated professional with excellent organizational skills and a keen eye for detail. Highly efficient, quick to learn, and capable of analyzing problems to develop creative solutions. Communicates clearly and effectively, both independently and as part of a team.

Overview

9
9
years of professional experience

Work History

Risk Analyst

IQ EQ Shared Services Ltd
03.2025 - Current
  • Analyzed risk data to identify trends and potential areas of concern.
  • Assisted in developing risk assessment reports for internal stakeholders.
  • Monitored compliance with regulatory requirements and internal policies.
  • Collaborated with cross-functional teams to evaluate risk management strategies.

Senior Pension Administrator

MUA Pension Ltd
09.2023 - 03.2025
  • Managed pension plan administration processes, ensuring compliance with regulatory requirements.
  • Led the implementation of system enhancements to streamline pension processing workflows.
  • Mentored junior staff on pension policies and procedures.
  • Update contribution schedules and prepare employer invoice.
  • Calculate benefits for transfers, leavers, retirees, death, and TPD cases.
  • Prepare IAS-19, actuarial valuation, and allocation data.
  • Submit monthly PAYE data to MRA.
  • Handle pensioner emoluments and tax queries.
  • Prepare committee documents and meeting minutes.
  • Assist with audits and quarterly accounts.
  • Generate annual benefit statements.

Pension Administrator

Intercontinental Trust Ltd
01.2023 - 09.2023

• Set up and Oversee daily pension fund operations.

• Maintain contribution schedules and invoicing.

• Ensure compliance with the Private Pension Scheme Act 2012.

• Draft correspondence for leavers and pensioners.

• Calculate benefits and prepare IAS-19 and valuation data. • Prepare Group life data.

• Contribute to marketing efforts to attract new clients.

• Prepare annual benefit statements.


Support Officer 1

Mauritius Revenue Authority
10.2021 - 01.2023

• Allocate NPF, NSF, Training Levy, and CSG contributions from government departments.

• Manage PAYE allocations and follow up on payments and debts.

• Provide customer support for e-filing and general queries. • Perform additional duties as assigned.

Junior Pension Administrator

Feber Associates
07.2018 - 10.2021

• Assist in drafting and updating pension scheme rules.

• Maintain pension system data including unit pricing.

• Prepare benefit calculations and statements.

• Monitor fund renewals and handle member queries.

• Support client presentations and meeting documentation.

• Attend to queries via mail,telephone and walk-in clients.


Management Support Officer

State Trading Corporation
11.2017 - 06.2018

• Manage correspondence, reports, and administrative files.

• Conduct research and support departmental operations.

• Perform data entry and maintain system records.

Trainee Business Analyst

Professional Outsourcing Solutions Ltd
08.2016 - 11.2017

• Provide IT helpdesk support.

• Develop and enhance workflows using Ultimus and SQL.

• Maintain and test SQL databases.

Education

Master of Science - Finance And Investment

Open University of Mauritius
02-2026

Bachelor of Science - Mathematics With Statistics

University of Mauritius
05-2016

Skills

  • Risk assessment
  • Data analysis
  • Customer support management
  • Actuarial valuation preparation
  • Contribution scheduling
  • Excel proficiency
  • Cross-functional collaboration
  • Pension administration
  • System enhancement implementation
  • Benefit calculation

Languages

English
Professional Working
French
Professional Working

Timeline

Risk Analyst

IQ EQ Shared Services Ltd
03.2025 - Current

Senior Pension Administrator

MUA Pension Ltd
09.2023 - 03.2025

Pension Administrator

Intercontinental Trust Ltd
01.2023 - 09.2023

Support Officer 1

Mauritius Revenue Authority
10.2021 - 01.2023

Junior Pension Administrator

Feber Associates
07.2018 - 10.2021

Management Support Officer

State Trading Corporation
11.2017 - 06.2018

Trainee Business Analyst

Professional Outsourcing Solutions Ltd
08.2016 - 11.2017

Master of Science - Finance And Investment

Open University of Mauritius

Bachelor of Science - Mathematics With Statistics

University of Mauritius
Divya Dauhawoo-Appigadu