DIVYA BUHORAH-JOTAHA
Providence ,Quartier Militaire
Summary
Banking professional with 18 years of experience in local and international financial sectors. Holds an MBA and LLM, along with certifications in ICA, ACAMS, and Green Belt Six Sigma. Specializes in regulatory compliance, negotiation, and project management, emphasizing risk assessment and stakeholder collaboration. Proven track record of delivering projects effectively while ensuring compliance and meeting organizational goals.
Overview
18
18
years of professional experience
Work history
Senior Compliance Officer - Governance Policy Mgt
MCB Ltd
Mauritius
09.2021 - 11.2025
- Led initiatives to ensure robust governance were effectively implemented of nearly over 100 policies and procedures .
- Maintained and revised compliance program procedures to align with organisational needs for the MCB Group and its entities.
- Organised training and awareness campaigns programs to inform staff on compliance implications.
- Monitored compliance risk controls to identify deviations and recommend corrective actions.
- Developed tracking systems for regulatory requirements and internal policy and procedures adherence.
- Created action plans to address audit findings and compliance issues.
- Established internal controls through project management and stakeholder engagement.
- Conducted routine meetings to share policies, gather feedback, and enhance team collaboration.
- Improved corporate governance standards by restructuring banking committees ecosystems for MCB Ltd.
Acting Senior Compliance Officer-Regulatory
MCB Ltd
Port Louis, Port Louis District
03.2023 - 08.2025
- Streamlined communication channels among stakeholders to facilitate efficient regulatory interpretation.
- Maintained strong relationships with regulatory bodies to ensure positive interactions.
- Partnered with senior management to provide guidance on regulatory adherence.
- Addressed compliance inquiries while remaining updated on regulatory changes.
- Implemented proactive measures to prevent fines and protect reputation.
- Organised inspection-related legal documents for accuracy and completeness.
- Reviewed contracts for compliance with legal standards and policies.
Compliance Manager
MauBank Ltd
Ebene, Mauritius
04.2018 - 07.2021
- Advised business units on compliance matters as a trainer and coach.
- Engaged proactively with key stakeholders to enhance KYC and Customer Due Diligence processes.
- Escalated identified KYC and Customer Due Diligence risks to senior management and regulatory authorities.
- Assisted in defining and enforcing KYC/CDD standards across all levels.
- Contributed to design and execution of KYC/CDD monitoring and testing programmes.
- Prepared comprehensive reports for Executive Committees and the Board.
- Validated systems and controls to ensure compliance with KYC/CDD requirements.
- Delivered training sessions on KYC/CDD issues to enhance staff awareness.
Senior Compliance Executive
Safyr Utilis Ltd
01.2018 - 05.2018
- Maintained compliance frameworks, policies and documentation to support audits.
- Created and managed action plans to mitigate audit discoveries and compliance concerns.
Financial Crimes Specialist
Standard Chartered Bank
Ivory Coast
10.2016 - 12.2017
- Achieved satisfactory rating for SCB Ivory Coast under Financial Crime Controls.
- Travelled to Dubai within one week of joining to study French legislation and liaise with Ivorian regulators.
- Delivered presentations to Senior Management Committees on compliance improvements.
- Conducted workshops in Nigeria to enhance understanding of financial crime regulations.
- Reviewed and verified customer transactions to detect potential financial crime activities.
- Participated as a speaker at bank's annual staff meeting, sharing insights on regulatory developments.
- Networked extensively to learn about new cultures and strengthen professional relationships.
- Organised meet-and-greet events for senior officers visiting on-site.
KYC/AML Compliance Officer
Citco (Mauritius) Ltd
01.2015 - 01.2016
- Planned and executed compliance audits to check company policies, procedures and controls.
- Monitored compliance risk controls to identify deviations and offer recommendations.
- Conducted reviews to foster ongoing compliance with international and local regulations.
Compliance Officer
State Bank of Mauritius
08.2013 - 12.2014
- Adhered to deadlines in optimizing regulatory and operational performance.
- Liaised between regulatory agencies and internal departments to facilitate regulatory and related matters.
Compliance Officer / Retail Associate, /Auditor/ Assistant Manager
MauBank (Former South East Asian Bank)
10.2007 - 08.2013
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Opened new checking, savings and lines of credit for customer accounts.
- Conducted regular reviews on new laws or regulations affecting the company's operations.
- Worked with different departments to promote organisation-wide understanding of compliance protocols, fostering an environment of shared responsibility.
Education
Master of Law (LLM) - Business & Governance
Open University of Mauritius
Mauritius 08.2025 -
Specialist in Corporate Governance - Governance
International Compliance Association (ICA)
UK 11.2022 - 12.2022
Certified Anti-Money Laundering Specialist - Anti-Money Laundering
ACAMS
US 04.2019 - 04.2019
Green Belt - Certified Six Sigma
Benchmark Six Sigma
India 04.2018 - 04.2018
Commonwealth Executive MBA - Business Administration
Open University of Mauritius
MauritiusBA(Hons) - Business Management
University of Sunderland
UK, MauritiusAdvanced Diploma - Business Management
Association of Business Executives, Distance
UK, MauritiusHigher School Certificate - Cambridge
Hindu Girls College
01.2006 - 12.2006
School Certificate - Cambridge
Hindu Girls College
Mauritius 01.2004 - 12.2004
Skills
- Planning and organizing
- Environmental compliance awareness
- Internal controls implementation
- Persuasive negotiation
- Policy development
- Time management
- Teamwork and adaptability
- Project management
- Problem solving
- Risk assessment
- Stakeholder Management
- Conflict resolution
- Policy formulation
- Compliance oversight
- Sound judgment
- Critical thinking
Accomplishments
- 2022: Implemented training software for policy management awareness campaigns at MCB Ltd and its group entities
- 2019: MauBank Ltd Automation of manual process and regulatory reporting of FATCA CRS - MauBank Ltd
- 2017: Standard Chartered Bank Nigeria-Lagos (Workshops on Journey to Satisfaction project)
- 2016: Standard Chartered Bank - Dubai (One Bank Customer Due Diligence Project)
- 2015: Citco (Singapore) Limited (KYC remediation project of 200 Singapore files Projects in Banks Journey to satisfaction project at Standard Chartered Bank: liaising with country and group stakeholders to make the country become satisfactory in terms of its country for Financial Crime compliance,
- 2014: Upgrade of the monitoring Software in 2 banks namely SBM
Languages
1,A2,1,B2,1,C1
Languages
English
Advanced
French
Advanced
Hindi
Elementary
Affiliations
- Cooking
- Gardening
- Travelling
References
References available upon request.
Timeline
Master of Law (LLM) - Business & Governance
Open University of Mauritius
08.2025 -
Acting Senior Compliance Officer-Regulatory
MCB Ltd
03.2023 - 08.2025
Specialist in Corporate Governance - Governance
International Compliance Association (ICA)
11.2022 - 12.2022
Senior Compliance Officer - Governance Policy Mgt
MCB Ltd
09.2021 - 11.2025
Certified Anti-Money Laundering Specialist - Anti-Money Laundering
ACAMS
04.2019 - 04.2019
Compliance Manager
MauBank Ltd
04.2018 - 07.2021
Green Belt - Certified Six Sigma
Benchmark Six Sigma
04.2018 - 04.2018
Senior Compliance Executive
Safyr Utilis Ltd
01.2018 - 05.2018
Financial Crimes Specialist
Standard Chartered Bank
10.2016 - 12.2017
KYC/AML Compliance Officer
Citco (Mauritius) Ltd
01.2015 - 01.2016
Compliance Officer
State Bank of Mauritius
08.2013 - 12.2014
Compliance Officer / Retail Associate, /Auditor/ Assistant Manager
MauBank (Former South East Asian Bank)
10.2007 - 08.2013
Higher School Certificate - Cambridge
Hindu Girls College
01.2006 - 12.2006
School Certificate - Cambridge
Hindu Girls College
01.2004 - 12.2004
Advanced Diploma - Business Management
Association of Business Executives, Distance
Commonwealth Executive MBA - Business Administration
Open University of Mauritius
BA(Hons) - Business Management
University of Sunderland