DISHEENA RAMSAMY
L'AMITIE RIVIERE DU REMPART
Summary
Dynamic and results-driven professional with a proven track record at CAPSTONE CORPORATION LTD, adept in SAP and exceptional in fostering client relationships. Leveraged strong time management and organizational skills to enhance operational efficiency and customer satisfaction. Renowned for a professional demeanor and the ability to thrive under pressure.
Overview
8
8
years of professional experience
Work History
PROCUREMENT ADMIN OFFICER
CAPSTONE CORPORATION LTD (CFAO GROUP)
Port Louis
09.2021 - Current
- Take customer orders
- Places orders with suppliers within the framework of defined rules
- Make supplier payment as part of an advance payment
- Constructs the documentary credit file and monitors it with the banks and the accounting department
- Follows the delivery of the order in relation with the logistics department
- Prepare the invoice and send the documents to the client
- Controls the receipt and validity of documents necessary for international transport in coordination with suppliers and/or the logistics service
- Ensures permanent contact with customers and suppliers
- Ensures relations with inspection companies for its files
- Ensures monitoring of supplier deadlines and prepares payment
- Prepares the documentary delivery file and ensures follow-up with the bank
ADMINISTRATIVE ASSISTANT
EBOP Ltd
Ebène
07.2021 - 09.2021
- Taking calls from patients and prescribers (between 50 and 60 calls per day)
- Creation of intervention files to coordinate the necessary actions
- Transfer of calls or emails to the appropriate contacts
- Management of appointment cancellations, notification to technicians and rescheduling of interventions if necessary
- Facilitating double calls between technicians and patients, when necessary for smooth communication
SALES ADMINISTRATOR (SPARE PARTS)
Tractafric Equipment International Ltd
Ebene
01.2021 - 06.2021
- Responsible for monitoring the supply of Caterpillar parts, from quotation to delivery
- Processing customer requests such as the product characteristics, product availability, prices
- Sending quotation process to the customers
- To issue purchase orders to supplier
- Daily follow up with forwarders for the delivery schedules and communicate the correct ETA to customers
- Ensure exportation compliance (inspections, license, customs clearances)
- Treatment and follow up of customer complaints
- Sending invoices and requested documents to the clients
TRAINEE in Warehousing & Logistics Department
Mauritius Duty Free Paradise Ltd
Plaine Maignen
06.2019 - 08.2019
- Preparing bill of entry (customers declarations) on all imported and local goods
- Preparing post entries/amendments on customs declarations
- Processing shipping documents as billing of ladings
- Helping in clearance from authorities such as Ministry of Health/MSC/NAPRO
Trainee Credit Control Support
SWAN Insurance
Port Louis
12.2018 - 12.2018
- Sending SOA to clients
- Sending reminders to clients
- Attending to customers' requests
- Process and allocate payments (Cheques/Standing orders/Credit balance)
Administrative Support in Accounts Department
SWAN Insurance
Port Louis
04.2017 - 07.2017
- Sending SOA to clients
- Sending reminders to clients
- Attending to customers' requests
- Process and allocate payments (Cheques/Standing orders/Credit balance)
Administrative Support in Loans Department
SWAN Insurance
Port Louis
08.2016 - 03.2017
- Search for data and update the system (Mauritius credit Information Bureau)
- Follow up loans that have been refunded
- Return assigned life assurance policies to customers and prepare cover letters
- Follow up loans that have been cancelled and update the system
Education
BSC (Hons) - International Business Management
UNIVERISTY OF MAURITIUS
01.2020
GCE A'LEVEL - Literature in English, French, Food & Nutrition and General Paper
LORETO COLLEGE CUREPIPE
11.2015
GCE O'LEVEL - Literature in English, French, Food & Nutrition, Chemistry and Mathematics
LORETO COLLEGE CUREPIPE
11.2013
Skills
- Word
- Excel
- PowerPoint
- SAP
- Good written and oral communication skills
- Teamwork
- Strong time management and organization skills
- Valid driver's license
- Able to work under pressure, and multitask
- Client oriented
- Polite
- Friendly
- Professional appearance
References
Reference available on request.
Extracurricular Activities
Member of the Solidarity Club at LCC A holder diploma in DELF B2 Completed UP YOUR SERVICE program at Swan Insurance Member of the Management society at University of Mauritius Completed formation of mastering the art of effective customer service communication at CAPSTONE Corporation LTD Completed formation of incoterm awareness at CAPSTONE Corporation LTD
Hobbies and Interests
- Cooking
- Watching movies and serials
- Playing volleyball
Languages
- English, Fluent
- French, Fluent
Personal Information
Date of Birth: 05/24/96
Timeline
PROCUREMENT ADMIN OFFICER
CAPSTONE CORPORATION LTD (CFAO GROUP)
09.2021 - Current
ADMINISTRATIVE ASSISTANT
EBOP Ltd
07.2021 - 09.2021
SALES ADMINISTRATOR (SPARE PARTS)
Tractafric Equipment International Ltd
01.2021 - 06.2021
TRAINEE in Warehousing & Logistics Department
Mauritius Duty Free Paradise Ltd
06.2019 - 08.2019
Trainee Credit Control Support
SWAN Insurance
12.2018 - 12.2018
Administrative Support in Accounts Department
SWAN Insurance
04.2017 - 07.2017
Administrative Support in Loans Department
SWAN Insurance
08.2016 - 03.2017
BSC (Hons) - International Business Management
UNIVERISTY OF MAURITIUS
GCE A'LEVEL - Literature in English, French, Food & Nutrition and General Paper
LORETO COLLEGE CUREPIPE
GCE O'LEVEL - Literature in English, French, Food & Nutrition, Chemistry and Mathematics
LORETO COLLEGE CUREPIPE
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