Dinesh Narayen
Savanne,Mauritius
Summary
Accomplished IT professional with extensive expertise in IT systems audit and compliance, IT consultation and solutions, and systems integration and configuration. Demonstrates exceptional problem-solving abilities, strategic planning, and leadership skills. Adept at team building, communication, and maintaining calm under pressure. Possesses comprehensive knowledge of roadside assistance, transport safety, and truck maintenance and repair. Career goals include leveraging technical proficiency to drive innovation in IT infrastructure while ensuring optimal operational efficiency.
Overview
17
17
years of professional experience
27
27
years of post-secondary education
Work history
Van driver
Global Services Activities
Port Louis, Mauritius
2024.01 - Current
- Demonstrated proficiency in handling large vehicles to ensure maximum passenger safety.
- Ensured safe transportation for staffs by strictly adhering to speed limits and traffic rules.
- Improved passenger satisfaction with timely pick-up and drop-off services.
- Ensured punctuality for all routes by planning and following efficient driving schedules.
- Upheld traffic laws whilst on duty to maintain a clean driving record.
- Coordinated with transportation department for route planning, achieving improved efficiency.
- Performed basic maintenance tasks such as oil changes or tyre rotations to keep the van in optimal condition.
- Maintained vehicle cleanliness with regular detailing and sanitisation tasks.
- Exhibited professional conduct towards passengers, promoting a positive company image.
- Provided excellent service to passengers through courteous communication and assistance.
- Managed emergency situations effectively, prioritising passenger safety above all else.
- Kept records of travel logs, fuel consumption, and mechanical issues for effective fleet management.
- Performed safety checks before and after shifts, completing daily checklists.
Van Driver
Heritage Le Telfair/Awali Golf & Wellness Resort
Bel Ombre, Savanne
2011.11 - Current
- Facilitated smooth journeys, enhanced passenger comfort levels.
- Enhanced customer satisfaction with professional service during transit.
- Ensured timely deliveries by adhering to schedules and routes.
- Conducted regular vehicle maintenance checks, ensuring safety on the road.
- Managed fuel consumption efficiently to save costs.
- Maintained vehicle cleanliness for a positive company image.
- Safely transported senior management to meetings and events, provided reliable services.
- Followed traffic laws meticulously, avoiding penalties or fines.
School Van driver
All school in the region
Savanne, Mauritius
2011.11 - 2019.12
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Obeyed highway code and road safety rules, providing safe, professional bus services.
- Secured doors during transportation to maintain passenger safety.
- Greeted passengers with warmth and professionalism, upholding positive company reputation.
- Anticipated challenges and made proactive decisions to maintain adherence to schedules and routes.
- Adhered to scheduled routes for timely drop-offs and pick-ups at assigned stops.
- Operated vehicles with strict attention to road laws.
- Managed student behaviour during journeys to uphold safe, secure transport services.
- Managed student seating arrangement according to school guidelines, promoting orderliness on van rides.
- Practised defensive driving techniques to ensure student safety.
IT Technicien
Firemount textiles ltd
Chemin Grenier, Savanne District
2009.06 - 2011.11
- Improved system performance with regular maintenance and updates.
- Provided IT support to staff members, improving overall operational efficiency.
- Conducted diagnostic tests for identifying and resolving network issues swiftly.
- Implemented new software systems smoothly without hampering productivity levels.
- Managed server environment to ensure smooth business operations.
- Analysed complex technical information for non-technical audiences effectively.
- Upgraded company hardware infrastructure leading to enhanced performance.
- Resolved critical system bugs ensuring minimal disruption to work flow.
- Installed operating systems and applications, maintaining a high level of reliability.
- Assisted end-users to enhance their understanding of software applications.
- Maintained IT inventory effectively keeping track of all equipment in use.
- Facilitated training sessions on new technology implementation bringing about user competency.
- Delivered excellent customer service by troubleshooting and resolving technical issues.
Education
IT Essentials II: Network Operating Systems - Information Technology
Cisco Networking Academy
Mauritius 2006.06 - 2009.02
I.T Essential 1: Pc hardware and software - Information Technology
IVBT
Eben06.2006
School Certificate - Sociology
Keats College
Chemin Grenier 2001.04 - 2025.11
Skills
- Calm under pressure
- Problem solving
- Communication skills
- Team building
- Strategic planning
- Leadership
- IT systems audit and compliance
- IT consultation and solutions
- IT literacy and diagnosis
- Systems integration and configuration
- Roadside assistance knowledge
- Transport safety expertise
- Truck maintenance and repair
Timeline
Van driver
Global Services Activities
2024.01 - Current
Van Driver
Heritage Le Telfair/Awali Golf & Wellness Resort
2011.11 - Current
School Van driver
All school in the region
2011.11 - 2019.12
IT Technicien
Firemount textiles ltd
2009.06 - 2011.11
IT Essentials II: Network Operating Systems - Information Technology
Cisco Networking Academy
2006.06 - 2009.02
School Certificate - Sociology
Keats College
2001.04 - 2025.11
I.T Essential 1: Pc hardware and software - Information Technology
IVBT