Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pax Cabin Cleaner
Seachefs ltd, ( Mein Schiff )
09.2019 - 09.2023
Responsible for cleanliness in and maintenance of all passengers' cabins, public areas and rooms, housekeeping pantries, cleaning and linen lockers.
Professional mini bar service in adherence to the set standards, ( including the related administrative tasks ).
To secure the functioning of the back up system ( towels, linen, cleaning agents, etc.) in close cooperation with the cabin steward
To ensure all operations are carried out with utmost economy consistent with agreed quality and hygiene standards,
Strict adherence to all agreed regulations ( PH /ShipSan / HACCP, ISM / ISO , SQM, TUIC Service standards), especially with regard to security, environment and hygiene regulations in her area of responsibility.
Professional storage of all equipment in compliance with the agreed standards.
Inventories in close cooperation with Cabin Steward.
Examination and control of stock movements and orders on area of responsibility.
Valet Housekeeping
Lux Grand Baie ( merville beach )
Grand Baie
04.2017 - 09.2019
Greeted customers and opened doors for them upon arrival.
Performed miscellaneous job-related duties as assigned by supervisor.
Reported unusual or unsafe situations to security for immediate attention.
Informed guests of location of hotel reception, concierge and lounges.
Thank guests and residents with directions and information about amenities and service.
Anticipate guests' service requirements.
Provide help to individuals with disabilities.
Actively listen and respond to guest questions.
Education
GED -
Aleemiah College
Phoenix Mauritius
10-1998
Skills
Security Awareness
Upholstery Care
Organizational Abilities
Attention to Detail
Creative Thinking
Certification
AleemiahBaieBaieSchiffMeinSeachefs
Certificate of completion : Housekeeping professional by lobster ink , Housekeeping short course , Front office short course , Bar short course.
Languages
French
First Language
English
Upper Intermediate (B2)
B2
German
Beginner (A1)
A1
Hobbies
swimming
internet surfing
Cooking
Timeline
Pax Cabin Cleaner
Seachefs ltd, ( Mein Schiff )
09.2019 - 09.2023
Valet Housekeeping
Lux Grand Baie ( merville beach )
04.2017 - 09.2019
GED -
Aleemiah College
AleemiahBaieBaieSchiffMeinSeachefs
Certificate of completion : Housekeeping professional by lobster ink , Housekeeping short course , Front office short course , Bar short course.
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