Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
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Dillesh Ragoo

Grand Bois

Summary

Dynamic professional with extensive experience at SBM Bank, excelling in cash handling and customer service. Proven track record in maintaining accurate financial records and resolving disputes efficiently. Adept in accounting software, demonstrating strong attention to detail and a commitment to compliance, ensuring seamless financial transactions and enhanced customer satisfaction.

Overview

3
3
years of professional experience

Work History

Bank Teller

SBM Bank
Port Louis
05.2024 - 05.2025
  • Performed cash handling duties including counting currency, coins and checks.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Followed strict compliance guidelines when completing financial transactions for customers.
  • Resolved customer disputes promptly in accordance with bank policies and procedures.
  • Provided assistance to other tellers during peak business hours as needed.

Administrative Clerk

The Tyre Shop
Quatre Bornes
08.2023 - 04.2024
  • Assisted in the preparation of regularly scheduled reports.
  • Maintained accurate records of financial transactions using accounting software programs.
  • Answered inquiries from customers regarding services or products offered by the company.
  • Reviewed all invoices for accuracy prior to processing payment requests.

Storekeeper & Operation Assistant

ContractPlus LTD
Belle Rose
02.2022 - 07.2023
  • Processed invoices accurately and promptly after receiving goods from suppliers.
  • Assisted customers with inquiries regarding products and services offered.
  • Prepared purchase orders for requested materials according to established procedures.
  • Contacted vendors to determine prices, specifications and other information for special orders.

Education

Sookdeo Bissoondoyal State College
Rose Belle

Skills

  • Cash handling
  • Customer service
  • Record keeping
  • Accounting software
  • Attention to detail
  • Financial transactions

Accomplishments

  • 2019- Duke of Edinburgh's International Award - Silver Standard
  • 2018 - Duke of Edinburgh's International Award - Bronze Standard
  • 2016- Universal ICT Education Program- IC3

Languages

Creol
First Language
English
Upper Intermediate (B2)
B2
French
Upper Intermediate (B2)
B2

References

References available upon request.

Timeline

Bank Teller

SBM Bank
05.2024 - 05.2025

Administrative Clerk

The Tyre Shop
08.2023 - 04.2024

Storekeeper & Operation Assistant

ContractPlus LTD
02.2022 - 07.2023

Sookdeo Bissoondoyal State College
Dillesh Ragoo