Dilan Montaigue
Flacq
Summary
Passionate job seeker with strong organizational skills eager . Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable and efficient professional with strong communication and customer service skills. Knowledgeable about wide range of electrical systems and electrical components. Takes pride in completing projects on-time and within budget while complying with safety standards and applicable regulations.
Overview
12
12
years of professional experience
Work History
Electrician
Nzo Solution
01.2023 - Current
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
Receptionist & NIGHT AUDITOR
Laguna Beach and Spa
01.2017 - 01.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Organized, maintained and updated information in computer databases.
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
- Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
- Utilized strong problem-solving skills while handling any logistical challenges that arose throughout the course of nightly duties.
- Generated and printed daily financial reports to track hotel performance.
- Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
Professional Development
Ecole Hôtelière Sir Gaëtan Duval
01.2015 - 11.2016
Security
Reliance Security Company
03.2014 - 12.2014
- Wrote and submitted daily reports on security team operations.
- Increased employee awareness of security threats through regular presentations and workshops on topics such as cyber-security and personal safety measures.
- Analyzed data security risks and performed preventive measures.
- Enhanced overall security by implementing comprehensive risk assessments and developing tailored security plans.
Assistant Storekeeper & Clerk
Laguna Beach and Spa
01.2013 - 01.2014
- Collaborated with Storekeeper to develop strategies for reducing shrinkage, resulting in decreased loss of merchandise.
- Maintained a clean, safe, and organized store environment for customers and employees through diligent attention to detail.
- Liaised with vendors to ensure timely delivery of merchandise orders while minimizing out-of-stock situations that could affect sales performance.
- Improved customer satisfaction by promptly addressing inquiries and providing assistance with product selection.
- Supported seasonal changeovers within the store layout, effectively transitioning from one product range to another without disruption.
- Contributed to store security by vigilantly monitoring the premises for potential theft or other suspicious activities.
- Assisted in the development of monthly sales reports, providing valuable data for Storekeeper and management team review.
- Performed routine equipment maintenance tasks, such as cleaning registers or replacing printer cartridges, to ensure efficient store operations.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Education
HSC -
Sir Lekraz Teeluck State Secondery School
FlacqSkills
- Wiring installation
- Electrical Repairs
- Electrical Installation
- Electrical Troubleshooting
Timeline
Electrician
Nzo Solution
01.2023 - Current
Receptionist & NIGHT AUDITOR
Laguna Beach and Spa
01.2017 - 01.2022
Professional Development
Ecole Hôtelière Sir Gaëtan Duval
01.2015 - 11.2016
Security
Reliance Security Company
03.2014 - 12.2014
Assistant Storekeeper & Clerk
Laguna Beach and Spa
01.2013 - 01.2014
HSC -
Sir Lekraz Teeluck State Secondery School
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