Didier Jean Noel Palmire
L'Escalier
Summary
Experienced in Fleet management, DMC and car rental industry. Proven track record of optimizing vehicle utilization and ensuring efficient operations. Skilled in coordinating logistics and maintaining high standards of customer service. Dedicated to driving business growth through strategic planning and effective leadership.
Overview
14
14
years of professional experience
Work History
Fleet & Logistics Manager
FleetPro Services Ltd
03.2022 - Current
- Oversee the planning, coordination, and supervision of the company's entire fleet operations.
- Ensure timely maintenance, servicing, and technical inspections of all vehicles to maintain roadworthiness and compliance.
- Monitor vehicle usage and implement strategies to optimize fuel consumption and reduce operational costs.
- Supervise vehicle allocation, route planning, and dispatching to meet business needs efficiently.
- Maintain up-to-date records on fleet documentation such as insurance, permits, road tax, fitness certificates, and servicing schedules.
- Liaise with suppliers, garages, and insurance providers for vehicle servicing, repairs, and claims.
- Analyze fleet data and generate regular reports for higher management on performance, cost, incidents.
- Implement emergency response strategies in case of accidents, breakdowns, or operational disruptions.
- Promote a culture of continuous improvement, safety, and service excellence across fleet and logistics operations.
Senior Reservation Officer
Mautourco Ltd
05.2021 - 11.2021
- Oversaw daily planning based on direct client bookings and internal reservations.
- Handled unaddressed emails and escalated issues as needed.
- Ensured accurate input of rental agreements in Hertz rent system to prevent losses or complaints.
- Followed up on unplanned requests and vehicle feedback from CRA.
- Managed car repairs, servicing, maintenance, fitness, and documentation (road tax, insurance, vignette).
- Assisted in admin tasks including fines, calls, and follow-up on vehicle repairs and costs.
- Collaborated with the Commercial Manager and garage team for daily operations.
- Supported monitoring of fuel consumption, repair costs, invoices, airport vouchers, and travel claims.
- Ensured proper vehicle checklist completion and attended client issues (breakdowns, accidents, etc.).
- Managed delivery and collection of vehicles when required.
Hertz Car Rental/Tours & Admin Consultant
Mautourco Ltd
06.2019 - 04.2021
- Handled planning, logistics, reservations, car rental services, and administrative duties.
Operations Manager
Lexil Lodges
01.2017 - 06.2019
- Managed lodge operations, staff coordination, guest services, and logistics.
Tour Guide
St Aubin
02.2016 - 01.2017
- Conducted guided tours, ensured guest satisfaction, and supported marketing initiatives.
Sales Representative
First Car Rental
07.2014 - 01.2016
- Promoted car rental services, handled client inquiries, and managed bookings.
Airport Representative Supervisor
Emotions DMC
08.2012 - 05.2014
- Supervised airport team, welcomed guests, assisted with logistics, and prepared reports.
Airport Representative
Summertimes
01.2011 - 06.2012
- Coordinated airport services, welcomed, and assisted guests, and organized transfers.
Education
NTC 2 - Leisure & Entertainment
Ecole Hôtelière Sir Gaëtan Duval
01.2012
Skills
- Strategic operational planning
- Enhancing service quality
- Fast learning
- Rapid system integration
- Collaborative leadership
- Reliability
Languages
French
English
Salary Expectation
Rs 52,000 - Rs 75,000
Sport & Music
Passionate to Football
Running/Home workout
Singer & Musician
Timeline
Fleet & Logistics Manager
FleetPro Services Ltd
03.2022 - Current
Senior Reservation Officer
Mautourco Ltd
05.2021 - 11.2021
Hertz Car Rental/Tours & Admin Consultant
Mautourco Ltd
06.2019 - 04.2021
Operations Manager
Lexil Lodges
01.2017 - 06.2019
Tour Guide
St Aubin
02.2016 - 01.2017
Sales Representative
First Car Rental
07.2014 - 01.2016
Airport Representative Supervisor
Emotions DMC
08.2012 - 05.2014
Airport Representative
Summertimes
01.2011 - 06.2012
NTC 2 - Leisure & Entertainment
Ecole Hôtelière Sir Gaëtan Duval
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