DHANALAKSMI TINA GOPAUL

As PCM , the role involves working in the Facilities Management Department and horizontally across the organization, supporting all of its business units including the property management, legal and compliance teams. Reporting directly to the Head Facilities Manager, the PCM is primarily responsible for property/regional legal and regulatory compliance, occupational health and safety, corporate governance issues and litigation, insurance and risk management linked to properties. The PCM also sets out Job Description, as well as any other tasks requested by the Employer from time to time.

Risk & Compliance

• Monitoring and reporting on changes to applicable regulatory requirements

• Obtaining the required zoning and town planning controls

• Ensuring that the company complies with all the applicable laws, by-laws rules and regulations and that the company’s requirements are attended to

• Property Legal Library custodian, performing legal and factual research

• Custodian of all Real Estate and Corporate Legal DD matters and documents – all issues identified in the LSE listing DD process will need to be managed or processed so that issues raised are addressed

• Assessing the urgency of matters and instructions and effective time management as well as planning effectively to ensure that matters are processed timeously.

• Assistance to Real Estate team with day-to-day portfolio litigation matters including arrear rent, collections, and evictions

• Assistance with Compliance and Property Master Files project

• Custodian of all insurance policies, claims and renewals • Incident management and reporting

• Management of property regulatory requirements in each jurisdiction, including any licenses, permits and certificates • Base level review and standard agreement drafting under guidance and approval of the Head Operations Manager, Head Facilities Manager, Head of Legal and divisional heads

• Vetting of suppliers, contractors and service providers ensuring compliance with KYC procedure

Occupational Health and Safety (OHS)

• Ensuring that the properties meet compliance standards, government regulations and legislation including but not limited to environmental, social, governance (ESG) and health and safety standards.

• Management of regional incident and non-conformance registers and ensure follow up to action items

• Maintain all statutory required records in terms of Health and Safety required on site.

• Keep abreast of jurisdictional legislation updates as advised and circulate communication in this regard to the Real Estate Services management

• Management of jurisdictional OHS legal registers

• Administration of quarterly OHS committee meeting

• Review and management of monthly regional OHS inspection reports

• OHS incident management and non-conformance

• Assistance in the implementation of the GRIT OHS management system, including all policies and procedures • Assist with preparation of OHS newsletter and toolbox talks

• Support regional teams with management of OHS risks and compliance

• Assist management in co-ordinating the compilation of the monthly management report.

• Assist in drafting reports and making written recommendations where applicable.

• Identifies and pursues valuable business opportunities to generate new company revenue and improve bottom line profit.
• Establishes, initiates and optimizes business development strategies based on company targets, resources, market data and budget assessments.
• Develops and executes strategic initiatives to implement key changes and improvements in business development.
• Establishes and enforces controls on revenue and expenses to protect company asset.
• Collaborates with executive team in preparation of annual capital and operating budgets, forecasts and all financial reporting and analysis.
• Directs corporate decision-making and planning by monitoring and setting policies and procedures to optimize fiscal performance.
• Supervises accurate, efficient and compliant completion of monthly financial reporting packages.

• Established, initiated and optimized business development strategies based on company targets, resources, market data and budget assessments.
• Developed and executed strategic initiatives to implement key changes and improvements in business development
• Established and enforced controls on revenue and expenses to protect company assets

• Development strategies based on company targets, resources, market data and budget assessments
• Developed and executed strategic initiatives to implement key changes and improvements in business development.
• Established and enforced controls on revenue and expenses to protect company assets.
• Defined and integrated roles, responsibilities and processes for the business team.
• Assessed budget plans and present costs to forecast trends and recommend changes.
• Set clear departmental objectives and developed effective strategies to achieve targeted goals.
• Tracked and researched developing precedent and legislation in Transport and Employment Laws to maintain expertise while advocating for clients with the best advice Interpreted laws, rulings and regulations for individuals and businesses.
• Analyzed probable outcomes of cases using knowledge of legal precedents.
• Provided legal advice to a variety of small and mid-sized likewise businesses.
• Researched and wrote contracts, agreements and proposals.
• Prepare accurate financial reports and monthly statements for accounts receivable.
• Mitigated risk by implementing internal controls and safeguards for revenues and expenditures.
• Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing and tax returns.
• Maximized year-end-tax benefits by efficiently managing cash flows.
• Reviewed contracts financially impacting company and counseled executive leaders on impact contracts would have on company operations.
• Directed corporate decision-making and planning by monitoring and setting policies and procedures to optimize fiscal performance.
• Supervised accurate, efficient and compliant completion of monthly financial reporting packages.

• Directed activities of staff performing repairs and maintenance to equipment, vehicles and facilities.
• Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
• Observed staff to review compliance and safety to minimize losses due to violations or damage.
• Organized records of vehicles, schedules and completed logged trips.

• Performed duties in accordance with all applicable standards, policies and regulatory guidelines for the company to promote safe, reliable and consistent working environment.
• Worked closely with receiving tourists on behalf of the company.
• Entertained clients for bookings of international pilgrimage through the company.
• Worked in close relationships with priests and churches to maintain optimum levels of communication to effectively and efficiently complete pilgrimage programs and projects.
• Served customers in a friendly, efficient manner following outlined steps of service.
• Completed paper work, recognizing any discrepancies and addressing them in a timely fashion
• Carried out day-to-day duties accurately and efficiently.
• Delivered exceptional level of service to each customer by listening to concerns and answering questions.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

• Worked with legislators to assist in drafting contract legislation and enforcement procedures by offering insights as law practitioner
• Interpreted laws, rulings, regulations for individuals and businesses
• Drafted motions, petitions and waivers
• Tracked and researched developing precedent and legislation in all law to maintain expertise and best advice and advocate for clients
• Provided legal advice to variety of small and mid-sized businesses involved in multiple types of litigation
• Advised clients on legal matters such as family law, labour law and commercial law
• Attended civil court sittings and lodged pleadings before the court

• Completed all legal paperwork, recognizing any discrepancies and addressing them in a timely fashion
• Identified issues, analyzed information and provided solutions to problems
• Handled and assisted court matters in criminal cases
• Proved successful working with tight deadlines and fast-paced atmosphere
• Developed team communications and information for meetings
• Resolved conflicts and negotiated mutually beneficial agreements between parties involved