Serena Volfrin
Port Louis,Mauritius
Summary
Dynamic and versatile professional with expertise in direct sales and a proven track record of target achievement. Demonstrates strong organizational skills, effective pressure management, and a keen sense of service. Adept at product knowledge acquisition and confident communication, with a focus on empathy towards customers and team spirit. Proficient in office software and point of sale systems, ensuring efficient monitoring of supply stocks. Committed to continuous improvement through feedback reception and responsiveness.
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
Work History
Saleswoman
Exotic Group
Port Louis, Mauritius
05.2021 - 02.2025
- Ensure good customer service
- Store storage
- Inventory Take
- Boosted product sales by offering selection guidance to customers.
- Accepted card, cash and cheque payments in POS register system.
- Promoted customer loyalty scheme at checkout (Fidelity Card)
Assistant Supervisor
- Inventory management
- Cashier
- Management of staff presence
- Ensure the proper functioning of the store
Education
Form 4 Level - Business, Travel and Tourism, Literature
London College
Port Louis, Port Louis District /2016 - 02.2021
Skills
- Monitoring of supply stocks
- Office software
- Organizational skills
- Empathy towards customers
- Resistance to stress
- Team spirit
- Versatility
- Sense of service
- Pressure management
- Responsiveness
- Direct sales expertise
- Target achievement
- Product knowledge acquisition
- Feedback reception
- Confident communicator
- Point of sale systems
Custom
- Cooking
- Travelling
- Family time
Timeline
Saleswoman
Exotic Group
05.2021 - 02.2025
Assistant Supervisor
Form 4 Level - Business, Travel and Tourism, Literature
London College
/2016 - 02.2021
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