DEVINITA SUNNASSEE
Summary
Experienced with in-depth knowledge of industry standards and best practices. Utilizes data-driven insights to inform strategic decisions and improve operational outcomes. Track record of effectively managing cross-functional teams and fostering collaborative environments.
Overview
13
13
years of professional experience
Work History
SME
Accenture
01.2021 - Current
- Providing Expertise Research and Analysis Training and Knowledge Sharing Collaboration and Consulting Content Creation Problem-Solving and Decision Support Quality Assurance and Standards Development
- Led cross-functional teams to enhance project delivery and stakeholder engagement.
- Facilitated knowledge sharing sessions to promote best practices across business units.
- Evaluated customer needs and feedback to drive product and service improvements.
- Generated reports detailing findings and recommendations.
Administrative Support
Swan Insurance
01.2018 - 01.2021
- Office Organization and Maintenance Scheduling and Calendar Management Communication Management Document Preparation and Record Keeping Data Entry and Reporting Customer Service Support Financial Support Project Assistance
- Provided administrative support such as scheduling meetings, drafting correspondence, submitting paperwork related to grants or contracts.
- Delivered front-office administrative support, shared general information and employed clinical knowledge when assisting patients.
Trainee
IBL Ground To Air
01.2015 - 01.2015
- Monitoring of Air cargo transactions Administration paper work
- Developed training materials for safe operation of ground-to-air communication systems.
- Filled out timesheets and paperwork according to identified requirements.
- Operated cash registers and managed financial transactions.
Sales Agent
Quallcall
01.2013 - 01.2014
- Prospecting and Lead Generation Sales Negotiation Meeting Sales Target Market Research Reporting and Administration Customer Relationship Management
- Developed strong client relationships through effective communication and personalized service.
- Analyzed market trends to identify opportunities for growth and expansion of services.
Education
No Degree - Teaching English As A Second Language
The TEFL Academy
ONLINE10-2025
2 YEARS EDUCATION - Graphics Design
Open University
Curepipe01.2017
Import And Export Air Cargo
G2a Camas
01.2015
Skills
- Customers service
- Adaptability
- Team Leadership
- Communication
- Problem Solving - Critical and Analytical thinking
- Continuous Learning
- Innovative thinking
- Customer focus
- Training and mentoring
- Creative solutions
- Teamwork and collaboration
- Attention to detail
Languages
English
Upper intermediate (B2)
French
Upper intermediate (B2)
Hobbies and Interests
Hiking, Photography, Cultural exploration, Team building activities
Disclaimer
I hereby declare that the above mentioned details are true to the best of my knowledge.
Timeline
SME
Accenture
01.2021 - Current
Administrative Support
Swan Insurance
01.2018 - 01.2021
Trainee
IBL Ground To Air
01.2015 - 01.2015
Sales Agent
Quallcall
01.2013 - 01.2014
No Degree - Teaching English As A Second Language
The TEFL Academy
2 YEARS EDUCATION - Graphics Design
Open University
Import And Export Air Cargo
G2a Camas
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