Passionate Assistant Bar Manager skilled in successful team leadership and business planning. Communicates and collaborates well for improved staff performance. Calm and productive under pressure to meet demands of busy service environments.
Overview
11
11
years of professional experience
Work History
Acting Bar Manager
Club Med
La Rosiere Montvalezan, French Alps
11.2022 - 04.2023
Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
Protected brand image by delivering exceptional bar presentation and maintenance.
Planned staffing levels based on evolving service demands.
Led team to deliver outstanding hospitality operations.
Forecasted revenue and expenses for budget planning purposes.
Monitored bar expenses and operations to minimise costs.
Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.
Achieved financial goals through rigorous restaurant budgeting and forecasting.
Assistant Restaurant Manager
Club Med
Albion, Mauritius
06.2022 - 10.2022
Interacted positively with customers, effectively promoting restaurant facilities and services.
Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
Coordinated activities of dining room personnel to provide prompt, courteous service to patrons.
Analysed operations to improve restaurant efficiency and service levels.
Encouraged feedback from restaurant customers, using insights to implement positive process changes.
Conducted health, safety and sanitation process evaluations, immediately identifying and remedying violations.
Maintained safe working and guest environments, reducing injury and incident risks.
Bar Supervisor
Club Med
Finolhu, Maldives
10.2021 - 04.2022
Mentored junior bartenders in mixology best practices to ensure overall team confidence and competence.
Closely monitored stock levels to implement necessary replenishments for smooth running bar service.
Ensured presentation of bar and staff met high-quality industry targets and brand values.
Created visually appealing drink displays, enticing customers to try cocktail offerings to grow profits.
Assistant Bar Manager
Club Med
Kani, Maldives
05.2019 - 10.2021
Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
Planned staffing levels based on evolving service demands.
Led team to deliver outstanding hospitality operations.
Organised special events and functions and corporate lunches.
Identified and addressed underperformance and non-compliance.
Protected brand image by delivering exceptional bar presentation and maintenance.
Ordered beverage and equipment stock by analysing sales and customer trends.
Monitored bar expenses and operations to minimise costs.
Guaranteed proper cash management, sales measurement and cash-up processes for operational standards.
Reviewed procedures and policies, identifying areas for improvement.
Negotiated with suppliers to obtain quality ingredients at excellent prices.
Led by example in providing customers with attentive, professional restaurant service.
Built loyal customer base by creating welcoming environment with top quality service.
Recruited and trained high-performing team members to deliver faultless customer care.
Bartender
Club Med
Opio en Provence, France Alpes Maritim
06.2018 - 12.2018
Displayed products on shelves and displays to encourage purchases.
Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Head Bartender
Club Med
Albion , Mauritius
06.2016 - 05.2018
Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Barman
Club Med
Club Med Cruise, Mediteranean and Carribean
05.2015 - 05.2016
Maintained bar stocks, replenishing daily as necessary.
Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
Verified guest ID prior to serving liquor.
Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
Bar Waiter
Club Med
Albion, Mauritius
11.2011 - 04.2015
Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
Served high volumes of guests in fast-paced service environments with exceptional customer care.