Summary
Overview
Work history
Education
Skills
Languages
Custom
Affiliations
References
Timeline
Generic
DEOLSING ROOPNAUTH

DEOLSING ROOPNAUTH

Flacq,Mauritius

Summary

Extremely motivated to constantly develop my skills and grow professionally in the sales, management and marketing domain with 6 years of experience working independently and collaboratively with different companies to foster client relationships and drive sales. Astute in identifying decision makers within prospect account to initiate sales process and deliver successful results. Team-minded in collaborating with management to strategise and improve sales approaches. Gaining useful experience and working in a higher position is my ultimate goal.

Overview

8
8
years of professional experience

Work history

Waiter

Constance Prince Maurice Hotel
03.2023 - 03.2024


  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
  • Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
  • Doing all private beach dinners and private events.

Sales Associate

RE/MAX Mauritius
03.2020 - 03.2024
  • Managed client relationships from early stages of sales process through to post-sales
  • Built long-term relationships with customers and generated referrals from existing clients.
  • Generated new leads and opportunities to maximise revenue.
  • Achieved and exceeded sales targets in line with client growth across all products and services.
  • Maintained contact with customers throughout sales and pre-delivery process.
  • Understood customer needs to craft exceptional sales journeys.
  • Boosted product sales by offering selection guidance to customers.
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
  • Established and maintained positive, profitable client relationships through superb communication.
  • Carried out active selling from initial customer greeting.
  • Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
  • Built rapport with new and existing customers to boost client retention.

Sales and Marketing Executive

SKR Communications BOSE Mauritius
01.2018 - 07.2018
  • Communicated with potential leads via phone calls, cold emails and in person, providing information about product portfolio.
  • Reviewed client feedback and implemented changes to improve marketing campaign performance.
  • Achieved monthly sales and performance KPIs for improved team success.
  • Worked with cross functional team to develop and implement targeted sales strategies.
  • Delivered outstanding after-sales care through regular communication with customers.

Field Coordinator

Sagaci Research Ltd
03.2017 - 09.2017
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Oversaw people management for staff working in local communities, resolving queries, complaints and performance issues.
  • Offered tailored guidance to help staff navigate complexities of daily workloads.
  • Collaborated with management team to strengthen operational delivery to meet high quality standards.
  • Inspired teams to proactively pursue continuous improvement within areas of work.

Runner

PORLWI
12.2015 - 01.2016
  • Communicated clearly with colleagues at multiple levels.
  • Cleaned and tidied spaces to maintain visually appealing, organised work locations.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
  • Understood tasks with little instruction or supervision.

Education

Internet and Computing Core Certificate (IC3) Programme - undefined

Sebastopol SSS

BCom 2nd Year Marketing - Marketing

Curtin University (Charles Telfair Institute)
2015 - 01.2017

Diploma in Management - Management

Challenger Institute of Technology (Charles Telfair Institute)
2014 - 01.2015

Certificate IV in Frontline Management -

Challenger Institute of Technology (Charles Telfair Institute)
2014 - 01.2015

Higher School Certificate -

Prof Basdeo Bissoondoyal College
2011 - 01.2012

School Certificate -

Sebastopol SSS
2005 - 01.2010

Software Applications First Diploma -

City & Guilds (Datamatics)
2007 - 01.2008

Skills

  • Reliability
  • Hardworking
  • Flexible
  • Self-Confidence
  • Brilliant time management
  • Outstanding communication skills
  • Team leadership and motivation
  • Effective team work

Languages

English
Native
French
Native
Indian Hindi
Intermediate
Mauritian Creole
Native

Custom

+23057607218, shayne22roopnauth@gmail.com, CHA road Kewal Nagar, Belle Rive, Flacq, Mauritius

Affiliations

  • Travel
  • Running
  • Hiking

References

References available upon request.

Timeline

Waiter

Constance Prince Maurice Hotel
03.2023 - 03.2024

Sales Associate

RE/MAX Mauritius
03.2020 - 03.2024

Sales and Marketing Executive

SKR Communications BOSE Mauritius
01.2018 - 07.2018

Field Coordinator

Sagaci Research Ltd
03.2017 - 09.2017

Runner

PORLWI
12.2015 - 01.2016

Internet and Computing Core Certificate (IC3) Programme - undefined

Sebastopol SSS

BCom 2nd Year Marketing - Marketing

Curtin University (Charles Telfair Institute)
2015 - 01.2017

Diploma in Management - Management

Challenger Institute of Technology (Charles Telfair Institute)
2014 - 01.2015

Certificate IV in Frontline Management -

Challenger Institute of Technology (Charles Telfair Institute)
2014 - 01.2015

Higher School Certificate -

Prof Basdeo Bissoondoyal College
2011 - 01.2012

School Certificate -

Sebastopol SSS
2005 - 01.2010

Software Applications First Diploma -

City & Guilds (Datamatics)
2007 - 01.2008

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DEOLSING ROOPNAUTH