Denis Lindlay TUYAU
Grand-Bois
Summary
Meticulous Linux System Engineer maintaining highly functional digital systems for uninterrupted workflows and consistent productivity. Oversees routine maintenance checks and software update schedules to reduce network downtime and likelihood of security compromises. Loves collaborating with customers and teammates to develop and implement creative technical solutions to challenging problems.
Overview
13
13
years of professional experience
1
1
Certification
Work History
L3 Technical Lead - Engineering
Orange Business
01.2022 - Current
- Implement and test new platforms/technologies
- IaC
- Contribute to defining the technical product roadmap and objectives
- Release management lifecycle of products by qualifying and validating new software/hardware versions
- Ensure that technical documentations are up to date
- Support operations team members when a new release is available
- Provide support and guidance to Level 2 support teams on the following technologies: Oracle Communications Suite, EfficientIP (Authoritary DNS), Cache DNS, Messaging Platforms (Postfix, Dovevot, Roundcubemail, Sophos, Vadesecure), Linux Server, Ansible Tower, Gitlab, OpenLDAP, Oracle Directory Server Enterprise Edition, Flexible Engine (OpenStack), VMWare 6.7 & 7.0
- Deliver presentations and trainings to Level 2 and Level 3 support teams
- Manage new projects and ensure follow-up.
L2 PFS Engineer (Systems Engineer)
Orange Business Services
12.2018 - 12.2021
- Management and configuration of the following technologies: EfficientIP (Authoritative DNS), Cache DNS, Messaging Platforms (Postfix, Sendmail, Dovevot, Roundcubemail, Sophos, Vadesecure), FaxInMail, Linux and Windows Server, Ansible Tower, LDAP, Flexible Engine, VMWare 6.7 & 7.0, Firewall
- Provide Level 2 support for incidents raised by customers and the monitoring team
- Monitoring done by Cacti, Shinken, Zabbix, Prometheus and Grafana
- Perform follow-up of new projects
- Deliver presentations and trainings to Level 1 team and Level 2 colleagues.
VPN Owner (Network Engineer)
Orange Business Services
12.2014 - 12.2018
- Management and configuration of Cisco and Juniper routers and Ipanema appliance
- Level 2 support for networking incidents raised by the customer, Level 1 support team or the monitoring team, on CE and PE routers
- Ensure the proper maintenance of the networking equipment.
Customer Technical Support IT Specialist
Orange Business Services
06.2012 - 11.2014
- Provide Level 1 support on the following technologies: Microsoft Office365, FaxInMail, Firewall
- Level 1 troubleshooting and resolution of incidents
- Monitoring of equipment and systems.
Electrical Engineer Trainee
Manser Saxon Contracting Ltd, Electrical Department
05.2011 - 08.2011
- Plan and supervise the work of the electricians' team
- Perform follow-up on electrical works
- Verify the good quality of the electrical works.
Education
Social Entrepreneurship -
Copenhagen Business School
Coursera12.2014
BEng(Hons) Electronic and Communication Engineering -
University of Mauritius
05.2012
Skills
- Linux
- IaC (Ansible Tower)
- Python
- Shell Scripting
- Oracle Communication Suite
- API
- LAMP
- Elastic Stack
- Grafana
- Icinga
- Vagrant
- Kibana
- Graphite
- Logstash
- Nagios
- CollectD
- Cacti
- Docker
- NetApp Filer
- EfficientIP
- OpenLDAP
- Oracle Directory Server Enterprise Edition
- Apache
- SSO - Shibboleth
- VMWare
- Hyper-V
- Cisco switch and router configuration
- Juniper router configuration
- Ipanema (InfoVista)
- Firewall
- Microsoft Office 365
- Familiar with Windows Server
- ITIL
Certification
- 04/01/23, Efficient IP Certified DDI Administrator v8
- 11/01/21, Google IT Automation Certificate
- 05/01/21, PCAP - Certified Associate in Python Programming
- 12/01/20, ITIL 4 Foundation
- 10/01/20, VMware Certified Technical Associate - Data Center Virtualization
- 07/01/20, Linux Professional Institute LPIC-2
- 06/01/19, Linux Professional Institute LPIC-1
- 07/01/17, Cisco CCNA Routing and Switching
- 08/01/15, Cisco CCNA Service Provider
Languages
English
Proficient
C2
French
Proficient
C2
Personal Qualities
- Disciplined and organised
- Can easily communicate with others and integrate groups
- Ready to take up new challenges
- Can work under pressure
Other Qualifications
- Project Management (UN-Habitat's Project Management Training)
- Foundation Course in Information Technology at Datamatics
- Human Rights Education at Amnesty International Mauritius
- Advanced Human Rights and Leadership at Amnesty International Mauritius
- Labour & Political Education Course at CARES (Centre for Alternative Research and Studies on Economic, Social and Environmental issues)
Personal Information
- Age: 33
- Date of Birth: 09/02/89
- Gender: Male
- Nationality: Mauritian
Driving License
Car, 04/07/11
Extracurricular Activities
- Treasurer of the NGO Youth SCEAL.
- Vice-President and President of an Amnesty club, "Amnesty Hub", at the University of Mauritius.
- Participated in several workshops on ecology and activism.
Hobbies and Interests
- Concerts
- Hiking
Timeline
L3 Technical Lead - Engineering
Orange Business
01.2022 - Current
L2 PFS Engineer (Systems Engineer)
Orange Business Services
12.2018 - 12.2021
VPN Owner (Network Engineer)
Orange Business Services
12.2014 - 12.2018
Customer Technical Support IT Specialist
Orange Business Services
06.2012 - 11.2014
Electrical Engineer Trainee
Manser Saxon Contracting Ltd, Electrical Department
05.2011 - 08.2011
Social Entrepreneurship -
Copenhagen Business School
BEng(Hons) Electronic and Communication Engineering -
University of Mauritius
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