Deeya Gungadin

• Navigated multiple application-specific interfaces to carry out analysis.
• Optimised workflow by managing SAP incident queue in line with staff expertise and knowledge level.
• Consulted on technical integrations of SAP applications with client and third-party tools and applications.
• Collaborated with cross-functional teams to ensure high-quality project delivery.
• Operated effectively in agile environment to drive results and meet project goals.
• Contributed to facilitating transition from ECC to S/4HANA.
• In addition to SAP, worked extensively on Notilus application, focusing on configuration and error analysis for travel expense management.
• Analyzed client issues and proposed tailored solutions to address their specific needs.
• Utilized ticketing tools such as ServiceNow and JIRA to manage and resolve client requests efficiently.

• Company Overview: Experience as SAP SD functional consultant for a pharmaceutical company based in France
• Analyzed business requirements and provided system recommendations to improve efficiency
• Collaborated with cross-functional teams to resolve issues and enhance system functionality
• Conducted end-user training sessions on best practices and system functionalities
• Designed and implemented solutions for SAP SD module to streamline order-to-cash process
• Write and modify specification documents
• Working with developers to enhance/create new programs and help for debugging as well as propose new solutions
• Managing tickets in a ticketing tool (ISM) using agile methodology
• Experience with SD settings and SD configurations such as:

1. Sales management

2. Contracts, Delivery, Billing

3. Inventory management

4. Customer order management

5. Determination of prices and discounts

6. Creations and assignment of company codes, sales office, sales area and distribution channels

7. Managing routes

8. Implementation and modifications of forms: SO10 texts, LOGO and adding new fields

9. Management of various interfaces from external systems

10. Creating LSMWS 11

• Monitoring Jobs
• Achieved timely delivery of tasks
• Experience as SAP SD functional consultant for a pharmaceutical company based in France

• Company Overview: 1.5+ years implementing and configuring SAP SD and MM modules for global clients
• Led end-to-end business process mapping and optimization, resulting in increased efficiency
• Collaborated with cross-functional teams to seamlessly integrate SAP modules for client projects
• Implementation and optimization of sales and inventory management processes
• End user training and after-sales support
• In-depth knowledge of SAP/MM modules such as:

1. Purchasing (contracts, purchasing requisitions)

2. Supplier management

3. Stock movements (goods receipts)

4. Inventory management (entries, exits, delivery and invoicing.

5. Idoc management; analysing, integration, modifications and creations.

6. Management of project-specific flows

• 1.5+ years implementing and configuring SAP SD and MM modules for global clients