DEEPSHIKA BHOLAH
Nouvelle France
Summary
With a proven track record of leadership, I have harnessed my inherent courage and strength to combat injustice and drive positive change. Over the past four years, I have gained valuable banking expertise and customer service experience, while simultaneously recognizing the critical importance of teamwork and effective leadership. My journey has not only unveiled my hidden skills but has also solidified my commitment to excellence in a collaborative environment.
Overview
7
7
years of professional experience
Work History
Director
MISHAL CONSTRUCTION CO LTD
La Flora
12.2021 - Current
- Conducted in-depth site visits to evaluate project value and materials costs, ensuring accurate quotations and optimal resource allocation.
- Fostered strong client relationships and enhanced customer satisfaction through exceptional face-to-face service.
- Ensured project quality by overseeing operations and effectively resolving complaints.
- Managed cash transactions and addressed issues rapidly, enhancing trust and reliability.
- Streamlined administrative processes, including record keeping and tracking attendance, to enhance overall efficiency.
- Led strategic planning initiatives to align company objectives with market trends and client needs.
FOREIGN EXCHANGE DEALER AND WESTERN UNION AGENT
SHIBANI FINANCE
Port Louis, Curepipe, Mahebourg
11.2019 - 09.2021
- Executed foreign currency exchange transactions with expert negotiation techniques to maximize profitability.
- Conducted thorough counterfeit currency identification to mitigate risk and prevent illegal transactions.
- Facilitated secure and efficient international transactions via Western Union, optimizing cash management processes.
- Engaged with global customers while performing KYC and due diligence in compliance with F.I.A.M.L.A and Bank of Mauritius standards.
- Ensured precise and secure live cash handling, upholding operational integrity.
- Cultivated strong customer relationships, fostering trust and loyalty in services provided.
- Thrived in high-pressure environments, maintaining effective communication in multiple languages.
- Negotiated foreign currency exchanges to enhance overall profitability and customer satisfaction.
- Maintained corporate documentation and conducted due diligence for politically exposed persons.
SECRETARY/CLERK
M.D.S.B TRANSPORT SERVICES LTD
Mare Tabac
12.2018 - 12.2019
- Conducted meticulous KYC and data entry for all clients and contractors, ensuring compliance and accuracy.
- Managed cash and credit transactions at the ground level, fostering financial integrity.
- Engaged directly with workers and clients to address inquiries and resolve complaints promptly.
- Negotiated pricing strategies with clients to enhance customer satisfaction and drive business success.
Education
Bachelor of Laws (LLB Hons) (Mauritius) - Law (First Year Completed)
MIDDLESEX UNIVERSITY
Flic En Flac, Mauritius12-2027
International Foundation Programme -
MIDDLESEX UNIVERSITY
Flic en Flac01.2023
Bachelor - Aviation Management
HEATHROW AVIATION AIRPORT ACADEMY
Heathrow UNITED KINGDOM01.2019
HSC -
DUNPUTH LALLAH S.S.S
Curepipe01.2018
SC - undefined
DUNPUTH LALLAH S.S.S
Curepipe01.2016
Skills
- Multi-lingual communication
- Decision making under pressure
- Customer Service Excellence
- Ability To Meet Deadlines
- Money Management
- Banking Services
- Fast learner
- Operational leadership
- Staff management
- Operating budgets
- Legal writing
- Case analysis
- Data entry
LANGUAGES
FRENCH
ENGLISH
HINDI
BHOJPURI
creole
DRIVING LICENSE
- Private car
Timeline
Director
MISHAL CONSTRUCTION CO LTD
12.2021 - Current
FOREIGN EXCHANGE DEALER AND WESTERN UNION AGENT
SHIBANI FINANCE
11.2019 - 09.2021
SECRETARY/CLERK
M.D.S.B TRANSPORT SERVICES LTD
12.2018 - 12.2019
SC - undefined
DUNPUTH LALLAH S.S.S
Bachelor of Laws (LLB Hons) (Mauritius) - Law (First Year Completed)
MIDDLESEX UNIVERSITY
International Foundation Programme -
MIDDLESEX UNIVERSITY
Bachelor - Aviation Management
HEATHROW AVIATION AIRPORT ACADEMY
HSC -
DUNPUTH LALLAH S.S.S