Deepsha Gopalun
Mahebourg,GP
Summary
I am professional at my work. I'm honest, trustworthy,presentable and friendly. I have the ability to work under pressure within time limit, responsible,good communication skills and well motivated. I work with team spirit.
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Am punctual and conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
11
11
years of professional experience
2012
2012
years of post-secondary education
Work History
Patient care officer
C care wellkin
Reduit , Moka
03.2025 - Current
- Welcoming visitors,handling inquiries of patients.
- Assisted in coordinating patient care activities and daily operations.
- Maintained accurate patient records using electronic health record systems.
- Communicated effectively with.
- Register patient and scheduling appointment,admitting patients and ensure accurate data entry.
- healthcare team members to ensure patient needs.
- Processing insurance, managing biling and cashering.
- Coordinate with bed management team for allocation of bed.
Cashier & FFO
Paul Airport
Plaine Magnien , Gp
05.2024 - 12.2025
- Processed customer transactions efficiently at busy airport terminal.
- Managed cash register and handled cash, credit, and debit payments.
- Provided excellent customer service to travelers and airport staff.
- Greet customers and answered any questions they had about the store's products and services.
Cashier
Take Off Bar Airport
Plaine Magnien, Gp
05.2023 - 10.2023
- Processed customer transactions efficiently at busy airport bar.
- Maintained accurate cash register and balanced daily sales.
- Provided excellent customer service and addressed inquiries promptly.
Restaurant Hostess / Cashier
Holiday Inn Hotel, Airport
Plaine Magnien , Gp
01.2021 - 02.2023
- Greeted guests warmly and escorted them to their tables.
- Managed reservations and organized seating arrangements efficiently.
- Answered phone calls and responded to customer inquiries promptly.
- Operated cash register efficiently and accurately then process the payments.
- Assisted guests with inquiries about menu items, services, and hotel amenities.
- Maintained cleanliness and organization of the hostess station and dining area.
- Monitored wait times and informed guests of estimated seating availability accurately.
- Trained new staff on hosting procedures, customer service standards, and restaurant policies.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
Room Attendant
Shandrani Resorts & Spa Hotel
Plaine Magnien, Gp
07.2015 - 09.2018
- Maintained cleanliness and organization of guest rooms and common areas daily.
- Replenished supplies and amenities in guest rooms promptly and efficiently.
- Collaborated with housekeeping team to ensure high standards of room presentation.
Education
School Certificate
Mahebourg, GpSkills
- Electronic health records
- Patient registration
- Care coordination
- Insurance processing
- Transaction processing
- Cash handling
- Effective communication
- Attention to detail
- Excellent interpersonal and Customer service skills
- Self-motivate,dynamic
- Team work
Affiliations
- Volleyball
- Basketball
- Listening music
- Readings
Timeline
Patient care officer
C care wellkin
03.2025 - Current
Cashier & FFO
Paul Airport
05.2024 - 12.2025
Cashier
Take Off Bar Airport
05.2023 - 10.2023
Restaurant Hostess / Cashier
Holiday Inn Hotel, Airport
01.2021 - 02.2023
Room Attendant
Shandrani Resorts & Spa Hotel
07.2015 - 09.2018
School Certificate