DAYANAND B.PENTADU
Senior Caregiver
MOKA
Summary
Reliable Job Title enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Courteous professional with substantial experience in Type industry. Skilled at monitoring client vitals, conducting light housekeeping and providing personal care. Communicative and responsive individual with over Number years of experience. Compassionate Job Title assists elderly or disabled clients and patients from hospices or recovery centers. Observes and reports on patient status, cleans and organizes living quarters and provides companionship. Demonstrated knowledge of vital sign reading and proper aseptic and infection control policies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
35
35
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
Senior Caregiver
Mount View Residential Care Home
Nouvelle
2019.01 - Current
- Assisted disabled clients to support independence and well-being.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Developed and implemented individualized care plans to cater to client needs and better assist.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Recorded status and duties completed in logbooks for management.
- Monitored clients' overall health and well-being and noted significant changes.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Completed regular check-ins and progress report for each client.
- Transported clients to and from medical appointments with safety and efficiency.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Scheduled daily and weekly care hours for client caseload.
- Assisted with daily living activities, running errands, and household chores.
Part Time Insurance Agent
National Insurance Co.Ltd. And NIC General Co. Ltd.
Curepipe
2017.08 - 2022.07
- Obtained underwriting approval by completing application for coverage.
- Maintained high standards of customer service by building relationships with clients.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Cross-sold insurance products to existing clients to reach sales targets.
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Investigated and processed claims swiftly to keep customers satisfied.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Developed and implemented marketing strategies to boost sales and increase customer base.
- Conducted research and identified market trends to develop better strategies for sales.
- Evaluated competitors' products and services to gain competitive advantage.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Educated clients on insurance policies and procedures.
- Calculated premiums and established payment methods for sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Met with customers to provide information about available products and policies.
- Finalized sales and collected necessary deposits.
- Designed presentations and marketing materials to promote insurance products.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Approached potential clients by using direct marketing mailings and phone contacts.
Private Elderly and Disabled Caregiver
Self-Employed
Around The Island
2009.02 - 2011.12
Warehouse Supervisor
Princes Tuna Mauritius
Port-Louis
1999.06 - 2004.12
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Revised and developed procedures to reduce risk and achieve compliance.
- Operated warehouse material handling equipment correctly to move loads.
- Supported production workers in meeting goals without compromising safety and compliance.
- Kept detailed records of inventories and merchandise inventory transactions.
- Oversaw daily operations and shipping and handling processes.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Promoted diligence and culture of safety for drivers and warehouse operations.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Managed merchandise inventory transactions.
- Maintained high levels of accuracy in daily operations.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Supervised shipping and handling operations.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Completed daily operations on time and maintained high standards of accuracy.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Developed comprehensive staff training program to improve employee performance and morale.
Sales Representative
1993_1994 (Techtinic Ltd) &1995_1996 Summeet Kiccnen Shop
Port-Louis
1993.01 - 1996.12
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and implemented sales strategies to increase profits.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Negotiated contracts with clients and developed relationships with key personnel.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Recorded accurate and efficient records in customer database.
- Kept detailed records of daily activities through online customer database.
- Attended monthly sales meetings and quarterly sales trainings.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Informed customers of promotions to increase sales productivity and volume.
- Generated advertising brochure for vendor use.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Met existing customers to review current services and expand sales opportunities.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Quoted prices, credit terms and other bid specifications.
- Built diverse and consistent sales portfolio.
- Negotiated prices, terms of sales and service agreements.
- Presented professional image consistent with company's brand values.
Restaurant Waiter
LA Bonne Marmite Restsurant
Port-Louis
1989.01 - 1992.12
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Informed customers about daily and seasonal specials.
- Met with chef to review daily specials and menu changes.
- Trained new servers on restaurant policies and procedures.
- Bussed and reset tables to keep dining room and work areas clean.
Restaurant Waiter
Saint Geran Hotel
Belle Mare Plage
1988.01 - 1989.12
Education
Crrtificate Level 3 - CARE FOR ELDERLY AND DISABLED
MITD (Mauritius Institute of Training And Development
Bois D'oiseaux Mauritius 2022.02 - 2022.12
Certificate. Certificate No.166468705112107 - FIRST AID At Work (FAW)
Skillup Training Ltd
Online In Mauritius 2022.07 - 2022.09
Certificate Of Attendance - Domestic Electrical Installation
MITD(Mauritius Institute of Training And Developme
Phoenix Mauritius 2012.02 - 2012.04
Elementary -First Class - Practical Data Processing
Pitman Qualificationd
City And Guilds Of London Institute 2000.05 - 2000.08
Certificate - Restaurant/Bar
Mauritius Government Hotel And Catering Training S
Casernes,Curepipe 1987.02 - 1987.09
Certificate - Primary Level
Saint Julien Village Govt. School
Saint Julien Village Mauritius 1974.01 - 1980.11
SCHOOL CERTIFICATE (SC) - Accademic
DARWIN College
Central Flacq 1980.01 - 1981.01
Skills
Community integration
undefinedAdditional Information
- Pocess a valid driving license for private car and driving learner for suto cycle, motorcycle and goods vehicle
- Used to driving forklift whenever needed at Princes Tuna (Mauritius)
- Holds a valid passport
- 2 doses vaccinated
- Has a clean Certificate of Character. No criminal records. Cerficate issued by the Office of the Director of Public Prosecutions of the Republic Of Mauritius.
Finished Course ON IELTS General, waiting for exam shortly.
REFEREES:
1. Mrs. Jhanvi Ramkissoon
Secretary at Mount View Resudential Care Home
Tel. (230) 5805087
2. Mr. Yoganaden Nellatamby
Human Resources Manager at PRINCES TUNA MAURITIUS Tel. (230) 52586194
3. Mr. Kevin Beharry Parey
Founder of Heart Health Mauritius
Tel. (230) 5474116
Timeline
Certificate. Certificate No.166468705112107 - FIRST AID At Work (FAW)
Skillup Training Ltd
2022.07 - 2022.09
Crrtificate Level 3 - CARE FOR ELDERLY AND DISABLED
MITD (Mauritius Institute of Training And Development
2022.02 - 2022.12
Senior Caregiver
Mount View Residential Care Home
2019.01 - Current
Part Time Insurance Agent
National Insurance Co.Ltd. And NIC General Co. Ltd.
2017.08 - 2022.07
Certificate Of Attendance - Domestic Electrical Installation
MITD(Mauritius Institute of Training And Developme
2012.02 - 2012.04
Private Elderly and Disabled Caregiver
Self-Employed
2009.02 - 2011.12
Elementary -First Class - Practical Data Processing
Pitman Qualificationd
2000.05 - 2000.08
Warehouse Supervisor
Princes Tuna Mauritius
1999.06 - 2004.12
Sales Representative
1993_1994 (Techtinic Ltd) &1995_1996 Summeet Kiccnen Shop
1993.01 - 1996.12
Restaurant Waiter
LA Bonne Marmite Restsurant
1989.01 - 1992.12
Restaurant Waiter
Saint Geran Hotel
1988.01 - 1989.12
Certificate - Restaurant/Bar
Mauritius Government Hotel And Catering Training S
1987.02 - 1987.09
SCHOOL CERTIFICATE (SC) - Accademic
DARWIN College
1980.01 - 1981.01
Certificate - Primary Level
Saint Julien Village Govt. School
1974.01 - 1980.11
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