Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Work History
Assistant Manager Restaurant
4 Years 9 Months
The Oberoi | 11.2021 - Current
Led daily operations to ensure exceptional guest experiences and service quality.
Monitored inventory levels, ensuring timely restocking and minimizing waste.
Collaborated with management to streamline processes, improving operational efficiency.
Implemented training programs to develop staff competencies and enhance team performance.
Food and Beverage Supervisor
3 Years 10 Months
The Oberoi | 01.2018 - 11.2021
Trained and mentored staff to enhance performance and operational efficiency.
Collaborated with management on strategic planning initiatives for service enhancements.
Streamlined workflows to optimize productivity and reduce turnaround times.
Implemented standard operating procedures to maintain consistency across services.
Head Waiter
10 Years 10 Months
The Oberoi | 10.2015 - 2018
Coordinated with kitchen team to synchronize meal timing for optimal guest experience.
Managed reservations and seating arrangements to maximize dining capacity efficiently.
Supervised dining room operations, ensuring high service standards and guest satisfaction.
Trained and mentored junior staff in customer service techniques and menu knowledge.
Coordinated with kitchen staff to manage timely food delivery and presentation quality.
Education
Diploma - Diploma in Hospitality Management
Gaetan Duval | Rose Hill | 10-2014
Skills
Staff supervision
Team leadership
Customer service
Money handling
Team leadership
Inventory management
Personal butler
Accomplishments
First aider
Group and conferencing for companies worldwide (Damac , PWC, Greenco)