Danalutchmee Wendinee Gooriah
Pamplemousses,PA
Summary
Degree in Tourism and Hospitality Management with expertise in Global Distribution Systems (GDS) and customer service. Demonstrated ability to coordinate complex travel bookings and deliver customized solutions. Developed strong communication and teamwork skills, enhancing service quality in diverse environments.
Overview
3
3
Languages
1
1
Certification
4
4
years of professional experience
Work History
Travel Consultant
ER aviation - BlueSky Corporate Elite Club
MOKA, 80801
09.2024 - Current
- Operated Sabre and Amadeus systems to issue tickets, manage schedules, and optimize itineraries.
- Coordinated intricate corporate travel bookings, ensuring accuracy in ticketing, visas, and documentation.
- Delivered customized travel solutions balancing cost efficiency with client convenience.
- Designed tailored travel packages, including Rodrigues itineraries, to meet diverse client needs.
- Resolved client issues promptly to maintain high-quality customer service and foster loyalty.
- Collaborated with internal teams to streamline workflows and enhance operational efficiency.
Trainee Travel Consultant
BlueSky - Rogers Aviation
Bagatelle
05.2023 - 08.2023
- Tailored Rodrigues travel packages to meet customer preferences.
- Facilitated flight bookings for diverse customer needs
- Supported daily operations in aviation services to enhance service delivery
Trainee Accountant
RSL security LTD
Port Louis
03.2022 - 05.2022
- Managed debtor accounts and transactions to uphold financial integrity.
- Executed bank reconciliation processes to verify financial record accuracy.
- Assisted in reconciling bank statements with internal records.
- Maintained accurate records of transactions in accounting software.
Education
Bsc(hons) - Tourism and Hospitality Management
University of Technology
Mauritius01-2024
Secondary Education -
Pamplemousses SSS
Pamplemousses01-2020
Skills
- Travel Software Proficiency
- GDS proficiency
- Travel industry expertise
- Problem-solving
- Process Flows
- Time Management
- Teamwork
- Strong Communication Skills
- Customer relationship management
Languages
German
Beginner (A1)
A1
French
Proficient (C2)
C2
English
Proficient (C2)
C2
Certification
- Sabre Certificate of Completion with Distinction
Timeline
Travel Consultant
ER aviation - BlueSky Corporate Elite Club
09.2024 - Current
Trainee Travel Consultant
BlueSky - Rogers Aviation
05.2023 - 08.2023
Trainee Accountant
RSL security LTD
03.2022 - 05.2022
Bsc(hons) - Tourism and Hospitality Management
University of Technology
Secondary Education -
Pamplemousses SSS