Curriculum Vitae - Mrs Baho Marie Michele
No.5 Brdashaw Lane Rose Hill
Summary
Dynamic professional with a proven track record at Swan assurance générale, excelling in accounts reconciliation and staff management. Spearheaded cross-departmental projects to enhance client satisfaction, achieving significant improvements without exceeding budgets. Skilled in conflict resolution and time management, adept at driving teams towards operational excellence and financial accuracy.
Overview
11
11
years of professional experience
Work History
Credit Control Coordinator
Swan assurance générale
Port Louis
05.2019 - Current
- Resolved customer complaints or answered customers' questions.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Performed bookkeeping and accounting consulting services.
- Provided guidance to staff on proper accounting practices related to reconciliations.
- Reduced financial discrepancies by verifying accounting statements.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Analyzed discrepancies between bank statements and internal records.
- Received and recorded cash, checks and transfers.
- Performed month-end close activities including accruals, allocations, adjustments.
- Prepared journal entries to correct errors in account balances.
Sales Order Coordinator
BIA OFFSHORE
Ebene
06.2017 - 04.2019
- Created reports to track progress of billing activities.
- Collaborated with billing functional area and business units to secure accurate customer invoicing within established deadlines.
- Coordinated with sales team members regarding payment terms and other billing details.
DEBTORS CLERK
NABRIDAS
La Joliette Petite Riviere
11.2013 - 05.2015
- Maintained detailed records of all collection activity in accordance with company policies and procedures.
- Provided timely feedback on collection efforts to management.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
Education
Associate of Arts - Diploma Information Technology
RSA Royal Society of ARTS
ICT -Institute OF Computer Technology07-1998
Higher School Certificate (H.S.C) - Accountings D French B English O
St Andrews School
Rue Ambroise Street Rose Hill12-1996
S.C School Certificate Agg 28
ST Andrews School
Rue Ambrose Street Rose Hill12-1994
Skills
- Accounts reconciliation
- Client coordination
- Staff management
- Conflict resolution
- Time management
- Work Planning and Prioritization
- Staff supervision
- Debt settlement
- Payment processing
- Negotiating payment plans
- Debtor management
- Bad debt management
Languages
creole
First Language
French
Advanced (C1)
C1
English
Advanced (C1)
C1
Important Note-
- I confirm that the details stated above are accurate and correct to the best of my knowledge , I understand that failure to furnish relevant information may result in my application not being considered.
2nd February 2025
Timeline
Credit Control Coordinator
Swan assurance générale
05.2019 - Current
Sales Order Coordinator
BIA OFFSHORE
06.2017 - 04.2019
DEBTORS CLERK
NABRIDAS
11.2013 - 05.2015
Associate of Arts - Diploma Information Technology
RSA Royal Society of ARTS
Higher School Certificate (H.S.C) - Accountings D French B English O
St Andrews School
S.C School Certificate Agg 28
ST Andrews School
Similar Profiles
Nelinés Fontánez TorresNelinés Fontánez Torres
Rooms Control at Walt Disney World Swan, Dolphin and Swan ReserveRooms Control at Walt Disney World Swan, Dolphin and Swan Reserve
ABDUL ADAM SYLLAABDUL ADAM SYLLA
Contrôleur de gestion, hub mutualisé at Société Générale de banques en Côte d’IvoireContrôleur de gestion, hub mutualisé at Société Générale de banques en Côte d’Ivoire
Katriocha H Obone NangKatriocha H Obone Nang
CHARGÉ D'OPÉRATION DOSSIERS CRÉDIT RETAIL at Société Générale AFOCHARGÉ D'OPÉRATION DOSSIERS CRÉDIT RETAIL at Société Générale AFO