Coralie Dookhy
Roche-Brunes,Rose-Hill
Summary
Dedicated professional with extensive experience in administration, accounting, data analysis, sales coordination, and marketing within the export and sales industry. Proven track record of enhancing operational efficiency, developing reports, providing support for events and marketing initiatives, reconciliation, payment processing, and financial reporting. Adept at utilizing various software and systems for data management and analysis.
Overview
20
20
years of professional experience
1999
1999
years of post-secondary education
Work history
Rum Brand & Admin Assistant (Export/Marketing Dept)
Grays Co Ltd. (Terra Group)
08.2017 - 01.2021
- Handled phone queries and managed online and paper filing systems
- Ensured timely payment of RFA
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Analysed large datasets for product development and marketing strategies.
- Designed reports and dashboards using Power BI
- Monitored sales contracts, sales variations, stock levels, production costs and merchandising record.
- Monitored marketing expenses versus budget
- Assisted in generating weekly/monthly reports and brand portfolio management.
- Coordinated meetings and managed client services, facilitated boardroom bookings and catering arrangements.
- Assisted in planning and scheduling for events including purchase orders.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Coordinated with departments (logistics, Sales, Productions, Brand Ambassadors) for smooth Sales/Event execution.
- Attended to staff grievances and ensure proper follow-through.
Sales Administration Assistant & Statistical Analyst
Grays Co Ltd. (Terra Group)
11.2010 - 07.2017
- Provided administrative tasks for the sales team and event coordination.
- Contributed to achieving sales targets through proactive administrative assistance, allowing representatives to focus on closing deals.
- Assisted in the preparation of sales forecasts, utilizing historical data and market analysis to inform strategic planning initiatives.
- Prepared detailed reports on sales performance metrics using advanced Excel spreadsheet functions, aiding management in making informed decisions regarding resource allocation and strategy adjustments.
- Extracted, cleaned, and analysed sales data; built reports and dashboards using Power BI
- Processed Purchase Orders and prepared merchandiser commissions and client refunds.
- Monitored attendance records/Input leaves on systems for the department.
- Managed recruitment, training, and scheduling of hostesses for promotional events.
- Volunteered to help with special projects of varying degrees of complexity.
Sales Coordinator
United Spirits Producers Ltd.(Medine Sugar State)
07.2006 - 10.2010
- Managed invoicing, document filing, and submission of revenue and sales analysis reports
- Prepared presentations and monthly customer quotations
- Administered attendance, payroll, and expense data entry for the sales department.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Compiled and analysed data to determine approaches to improve sales and performance.
Accounts Clerk/Billing Coordinator
DHL Worldwide Express
01.2004 - 06.2006
- Accountancy: Bank Reconciliations, Input of bank payments & receipts, cheque issued for payments to vendors, filing
- Reconciling weekly and monthly revenue figures to parent country (Seychelles & Comoros)
- Submission of revenue figures for Comoros & Seychelles
Accounts Clerk
Winners Head Office (IBL Group)
10.2000 - 12.2003
- Managed data entry and reconciliation for creditors, prepared payments, and acted as receptionist when needed.
- Supported annual audits by preparing accurate and well-organized financial documentation for review.
Education
First Class in Word Processing, Spreadsheet & Practical Data Processing
Pitman Certificate
Office Procedures
Secretarial Institute (Orian Educational Centre)
English for Business Communications
Secretarial Institute (Orian Educational Centre)
Spreadsheet Processing Techniques – Intermediate
Datamatics Computer Centre (City & Guilds)
First Class in Visual Presentations – Intermediate
Datamatics Computer Centre (City & Guilds)
Excel Expert for Management (Advanced Proficiency)
FRCI
Higher School Certificate -
SSS Bambous
Skills
- Office Administration
- Accounting Support
- Time Management
- Computer Proficiency
- Customer Relations
- Meticulous attention to detail
- Report Generation
- Payroll and budgeting
Languages
English
Advanced
French
Advanced
COMPUTER KNOWLEDGE - SOFTWARE
- Pastel
- JBA Posting (IBL Software)
- International Billing Systems (IBS)
- Sun Version 4.26 & 5.0
- Microsft Office Tools
- Cemis System (Medine Sugar State)
- Lotus & Outlook
- Sicorax
- Oracle Business Intelligence
- QlikView
- Fusion (Oracle Application Clouds)
ADDITIONAL TRAINING INFORMATIONS
- RTC, Time Management and Managing change by Rodney Philips
- WSET Awards, Level 1 Foundation Certificate in Wines
REFERENCE
Mrs Liza Li San Cheung - Commercial Administrative Manager @ Grays Inc. Ltd., 2093000, 2093009, 57562990
Timeline
Rum Brand & Admin Assistant (Export/Marketing Dept)
Grays Co Ltd. (Terra Group)
08.2017 - 01.2021
Sales Administration Assistant & Statistical Analyst
Grays Co Ltd. (Terra Group)
11.2010 - 07.2017
Sales Coordinator
United Spirits Producers Ltd.(Medine Sugar State)
07.2006 - 10.2010
Accounts Clerk/Billing Coordinator
DHL Worldwide Express
01.2004 - 06.2006
Accounts Clerk
Winners Head Office (IBL Group)
10.2000 - 12.2003
First Class in Word Processing, Spreadsheet & Practical Data Processing
Pitman Certificate
Office Procedures
Secretarial Institute (Orian Educational Centre)
English for Business Communications
Secretarial Institute (Orian Educational Centre)
Spreadsheet Processing Techniques – Intermediate
Datamatics Computer Centre (City & Guilds)
First Class in Visual Presentations – Intermediate
Datamatics Computer Centre (City & Guilds)
Excel Expert for Management (Advanced Proficiency)
FRCI
Higher School Certificate -
SSS Bambous
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