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DEBT COLLECTOR

Coralie ANTOINETTE

K-LITEA LTD
Port-Louis
2
Languages
10
years of professional experience

Detail-oriented Medical Secretary and B2B Collections Agent with 10+ years of experience in healthcare administration and customer service. Skilled in medical transcription, report editing, appointment scheduling, emergency handling, and B2B account management. Bilingual in French with excellent organizational skills and a strong work ethic

Expérience

DEBT COLLECTOR

2 Years 6 Months
IQera Indian Ocean | Port-Louis | 2024.03 - Actuel

- Manage B2B accounts receivable and follow up on outstanding payments
- Maintain professional communication with business clients
- Resolve billing disputes and negotiate payment plans
- Ensure accurate record-keeping and reporting

Medical Secretary

4 Years 1 Month
K-LITEA LTD | Port-Louis | 2020.03 - 2024.04

- Managed high-volume telephone reception and patient inquiries
- Scheduled and coordinated patient appointments
- Handled medical emergencies with efficiency and professionalism
- Processed and responded to patient and provider messages

Medical Secretary

2 Years 1 Month
SECRETALLIA LTD | Grand-Baie | 2018.01 - 2020.02

- Managed high-volume telephone reception and patient inquiries
- Scheduled and coordinated patient appointments
- Handled medical emergencies with efficiency and professionalism
- Processed and responded to patient and provider messages
- Transcribed and edited medical audio recordings and reports

Secretary

8 Months
LJCALL LTD | Grand-Baie | 2017.01 - 2017.09

- Coordinated and scheduled client appointments
- Handled inbound calls and client correspondence
- Maintained organized scheduling system

Insurance Advisor

1 Year 8 Months
AXA | Coromandel | 2015.06 - 2017.02

- Advised clients on insurance products and policies
- Delivered high-quality customer service and resolved client queries
- Processed documentation and maintained client records

Waitress

11 Months
Victoria Beachcomber Resort and Spa Hotel | Pointe-Aux-Piments | 2014.01 - 2014.12

- Delivered attentive table service in fast-paced hospitality environment
- Ensured high standards of customer satisfaction

Compétences

Languages : Fluent French and English - Written & Spoken
- Healthcare Admin: Medical Transcription
Emergency Handling
Appointment Scheduling
- Collections: B2B Accounts Receivable
Client Negotiation
Payment Follow-up
- Technical: Fast Typing
MS Office
Telephone Etiquette
CRM
- Soft Skills: Organized
Reliable
Customer-Focused
Confidentiality

Informations complémentaires

Hiking

Fitness

Cultural Travel

Gardening

Singing

Langues

Français
Langue maternelle
Anglais
Courant

Chronologie

DEBT COLLECTOR

IQera Indian Ocean
2024.03 - ActuelRead More

Medical Secretary

K-LITEA LTD
2020.03 - 2024.04Read More

Medical Secretary

SECRETALLIA LTD
2018.01 - 2020.02Read More

Secretary

LJCALL LTD
2017.01 - 2017.09Read More

Insurance Advisor

AXA
2015.06 - 2017.02Read More

Waitress

Victoria Beachcomber Resort and Spa Hotel
2014.01 - 2014.12Read More
Coralie ANTOINETTEDEBT COLLECTOR