Clera Mwewa
Chambishi
Summary
At United Trillion Zambia Limited, I spearheaded initiatives that streamlined operations, enhancing team productivity by establishing clear performance metrics. My leadership and office management skills led to significant improvements in efficiency and inter-departmental communication, showcasing my ability to drive continuous improvement and foster strong external relationships.
Overview
6
6
years of professional experience
Work History
Administration Supervisor
United Trillion Zambia Limited
01.2019 - Current
- Maintained accurate records of departmental expenses and budget allocations, ensuring financial accountability within the team.
- Coordinated cross-departmental initiatives to enhance communication between teams and increase overall company effectiveness.
- Championed continuous improvement initiatives that resulted in streamlined workflows and more efficient operations across the board.
- Conducted regular performance reviews for staff members, identifying areas for improvement and providing constructive feedback.
- Enhanced team productivity by establishing clear goals, expectations, and performance metrics for staff members.
- Served as a primary point of contact for external stakeholders, fostering strong relationships with clients and vendors.
- Negotiated contracts with vendors to secure cost-effective services and supplies for the department''s needs.
- Improved office organization by introducing innovative filing systems and document management practices that increased efficiency.
- Contributed to the company''s overall growth strategy by identifying opportunities for process improvements and cost savings, presenting recommendations to senior leadership.
- Managed daily operations of the department, delegating tasks appropriately and monitoring progress to ensure timely completion.
- Boosted employee morale implementing regular team-building activities fostering a strong sense of camaraderie among staff members.
- Optimized resource allocation by tracking inventory levels closely monitoring usage trends proactively adjusting order quantities accordingly.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Education
Bachelor of Science - Production And Operations Management
Copperbelt University
Kitwe, Zambia09-2016
High School Diploma -
Chambishi High School
Chambishi11-2010
High School Diploma -
Chambishi Basic School
Chambishi11-2007
Skills
- Organizational leadership
- Office management
- Scheduling coordination
- Document management
- Chinese permit applications
- Petty Cash Management
Travelling
I enjoying seeing new places and learning about the history of each place i visit.
Timeline
Administration Supervisor
United Trillion Zambia Limited
01.2019 - Current
Bachelor of Science - Production And Operations Management
Copperbelt University
High School Diploma -
Chambishi High School
High School Diploma -
Chambishi Basic School
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