Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Christopher Hoy Foong Law Yan Lun

Grand Gaube

Summary

Dynamic and detail-oriented professional with extensive experience in inventory management and customer service at Paradise Cove Boutique Hotel. Proven ability to enhance guest satisfaction through effective problem-solving and collaboration. Skilled in maintaining accurate records and ensuring compliance with safety regulations, consistently achieving operational excellence in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Minibar Attendant

Paradise Cove Boutique Hotel
01.2024 - Current
  • Conducted regular inspections of the minibar to ensure cleanliness and orderliness.
  • Discarded expired products according to company policies.
  • Provided friendly customer service to ensure guest satisfaction.
  • Kept records of all items sold from the minibar.
  • Checked inventory levels and placed orders for additional supplies as needed.
  • Maintained a professional attitude when interacting with hotel guests and staff members alike.
  • Managed stock rotation by ensuring that older products are used first.
  • Ensured that all food safety regulations were followed at all times.
  • Replenished beverages on an ongoing basis throughout each shift.
  • Resolved any customer complaints or issues in a timely manner.

Store Attendant

Veranda Paul Et Virginie
10.2020 - 12.2021
  • Tracked inventory levels using computer systems.
  • Followed all safety procedures when handling hazardous materials.
  • Enforced safety regulations within the store to protect both customers and employees.
  • Maintained cleanliness of store by vacuuming, dusting surfaces, and tidying up shelves.
  • Checked expiration dates on food items to ensure freshness for customers.
  • Processed returns and exchanges efficiently according to company policy.
  • Inventoried stock on shelves, restocked items as needed, and removed damaged items.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
  • Prioritized and resolved concerns such as pricing problems, damaged products, and special order requests.

IGL (In game leader)

iCe Gaming
01.2020 - 01.2021
  • CS:GO Defi Mega Cup Runner Up at Caudan Arts Centre

Tournament Helper

Esport Faction
01.2018 - 01.2021
  • Communicated effectively with tournament participants to provide updates or answer questions.
  • Coordinated and monitored tournament activities, such as scheduling matches and tracking scores.
  • Developed strategies for improving efficiency during future tournaments.
  • Assisted with set-up and breakdown of equipment before and after each tournament.
  • Collaborated with other Tournament Assistants to ensure smooth operations of events.
  • Created and managed team rosters for each tournament event.
  • Maintained tournament records and updated standings on a daily basis.
  • Organized tournament equipment, such as gaming consoles, monitors, controllers.

Minibar Attendant

Veranda Paul Et Virginie
02.2019 - 09.2020
  • Tracked inventory levels using computer systems.
  • Followed all safety procedures when handling hazardous materials.
  • Enforced safety regulations within the store to protect both customers and employees.
  • Maintained cleanliness of store by vacuuming, dusting surfaces, and tidying up shelves.
  • Checked expiration dates on food items to ensure freshness for customers.
  • Processed returns and exchanges efficiently according to company policy.
  • Inventoried stock on shelves, restocked items as needed, and removed damaged items.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
  • Prioritized and resolved concerns such as pricing problems, damaged products, and special order requests.

Education

Form 3 -

BASIC SAFETY TRAINING COURSE -

PERSONAL SURVIVAL TECHNIQUES -

FIRE PREVENTION AND FIRE FIGHTING -

ELEMENTARY FIRST AID -

PERSONAL SAFETY AND SOCIAL RESPONSIBILITIES -

CROWD MANAGEMENT & SAFETY TRAINING FOR PERSONNEL PROVIDING DIRECT SERVICES TO PASSENGERS IN PASSENGER SPACES COURSE -

CRISIS MANAGEMNT AND HUMAN BEHAVIOUR COURSE -

SECURITY AWARENESS TRAINING -

Skills

  • Inventory management and supply
  • Record keeping and attention to detail
  • Problem solving and time management
  • Lost and found procedures
  • Storeroom management
  • Work prioritization
  • Customer service and team collaboration
  • Hospitality knowledge and housekeeping

Accomplishments

  • Runner up CS:GO Defi Mega Cup at Caudan Arts Centre
  • Winner at ping pong intercollege

Timeline

Minibar Attendant

Paradise Cove Boutique Hotel
01.2024 - Current

Store Attendant

Veranda Paul Et Virginie
10.2020 - 12.2021

IGL (In game leader)

iCe Gaming
01.2020 - 01.2021

Minibar Attendant

Veranda Paul Et Virginie
02.2019 - 09.2020

Tournament Helper

Esport Faction
01.2018 - 01.2021

Form 3 -

BASIC SAFETY TRAINING COURSE -

PERSONAL SURVIVAL TECHNIQUES -

FIRE PREVENTION AND FIRE FIGHTING -

ELEMENTARY FIRST AID -

PERSONAL SAFETY AND SOCIAL RESPONSIBILITIES -

CROWD MANAGEMENT & SAFETY TRAINING FOR PERSONNEL PROVIDING DIRECT SERVICES TO PASSENGERS IN PASSENGER SPACES COURSE -

CRISIS MANAGEMNT AND HUMAN BEHAVIOUR COURSE -

SECURITY AWARENESS TRAINING -

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Christopher Hoy Foong Law Yan Lun