Christina Sarah NARSOU
Quinze Cantons N2 VACOAS
Summary
Holding a Diploma in Insurance, i have a general knowledge relating to insurance. However, i have gratitude to Allianz Company, i was able to have the opportunity to specialize in the field of Health Insurance and Life Insurance for 7 years.
I am a hardworker and passionate for insurance and ready to help team achieve company goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Insurance Claims Specialist
Allianz
03.2017 - 03.2023
- Enhanced customer satisfaction by efficiently managing insurance claims processes and providing timely resolutions.
- Analyzed fraudulent claims by conducting thorough investigations and collaborating when necessary.
- Increased productivity by streamlining claim processing procedures.
- Calculated payment methods.
- Analysis of applicant data and adherence to underwriting guidelines.
- Reduced potential for fraudulent claims with meticulous attention to detail during the examination process.
Data Entry Operator
BIPIO
12.2012 - 03.2017
- Inputting and verifying information from various sources.
- Prioritizing tasks for timely completion.
- Completed data entry tasks with accuracy and efficiency.
- Corrected data entry errors to prevent duplication or data degradation.
- Evaluated source documents to locate needed information.
- Processed large volumes of data quickly while adhering to strict formatting guidelines, enhancing overall output quality.
Call Center Agent
INFINITY
11.2008 - 12.2008
- Maintained high call quality standards by adhering to company guidelines and protocols.
- Built strong customer relationships with empathetic communication and active listening skills.
Education
Diploma In Insurance - Insurance
MCCI
Ebene11.2020
Higher School Certicate (HSC) -
Mauritius College
Curepipe10.2009
General Certicate of Education (G.C.E) -
St Helena's College
Vacoas10.2007
Skills
- Insurance Knowledge
- Claims Analysis
- Multitasking Abilities
- Fraud Detection
- Teamwork Abilities
- Critical Thinking
Languages
English
Full Professional
French
Native or Bilingual
Certification
Volunteer Certificate
Timeline
Insurance Claims Specialist
Allianz
03.2017 - 03.2023
Data Entry Operator
BIPIO
12.2012 - 03.2017
Call Center Agent
INFINITY
11.2008 - 12.2008
Diploma In Insurance - Insurance
MCCI
Higher School Certicate (HSC) -
Mauritius College
General Certicate of Education (G.C.E) -
St Helena's College
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