An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
12
12
years of professional experience
Work History
Showroom Supervisor
L'instant Présent
Pamplemousses, Pamplemousses
06.2021 - 06.2024
Aligned sales team members with objectives and revitalized operations to improve revenue and margin.
Conducted regular performance reviews for showroom staff members.
Built lasting client relationships by organizing and planning sales events.
Prepared monthly budget reports based on store expenses and revenue figures.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Directed and supervised staff performance.
Assisted customers with selecting items from the showroom floor.
Created weekly schedules for showroom employees.
Used Point of Sale register system to complete transactions.
Coached staff on strategies to enhance performance and improve customer relations.
Maintained accurate records of inventory levels, sales transactions, and other related data.
Organized product displays to maximize visibility and appeal.
Trained new showroom personnel on proper policies and procedures.
Exceeded customer satisfaction by finding creative solutions to problems.
Identified needs of customers promptly and efficiently.
Worked effectively in team environments to make the workplace more productive.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Mentored newly hired staff in upselling techniques to improve sales.
Staff Photographer and Photo Sales Associate (Cruise ships)
Norwegian Cruise Lines
01.2018 - 01.2019
Photographers on board cruise ship are forefront of the customer services
Capture and mesmerize each moment of guests and make it memorable from embarkation until the very end
Promoting the product from the very first contact with guests
Compose guests in different poses
Offer portrait, candid photography
Attention to details
Deliver a quality product and a modern luxury service with above-and-beyond customer expectations to ensure their experience will be memorable
Always sell and upsell photo packages, fine arts, accessories and any other products
Promote available services for guests
Surpass guests expectations
Offer services to attract more customers
Ensure guests will come back and they will refer other fellow guests to visit the photo studios and photo gallery
Market and advertise services to attract more customers
Staff Photographer and Photo Sales Associate (Cruise Ships)
The Image Group
01.2017 - 01.2018
Photographers on board cruise ship are forefront of the customer services
Capture and mesmerize each moment of guests and make it memorable from embarkation until the very end
Promoting the product from the very first contact with guests
Compose guests in different poses
Offer portrait, candid photography
Attention to details
Deliver a quality product and a modern luxury service with above-and-beyond customer expectations to ensure their experience will be memorable
Always sell and upsell photo packages, fine arts, accessories and any other products
Promote available services for guests
Surpass guests expectations
Offer services to attract more customers
Ensure guests will come back and they will refer other fellow guests to visit the photo studios and photo gallery
Market and advertise services to attract more customers
Freelance Photography
Self Employed
01.2013 - 01.2017
Conducted photo shoots annually, including weddings, portraits, and commercial photography.
Assist in planning setup of shoots including location scouting.
Maintained up-to-date knowledge of photography trends, techniques, and equipment.
Provided photography services for corporate events, capturing key moments and branding materials.
Set up lights, backdrops, and props for shoots and events.
Took pictures of individuals, families, and small groups in studio or on location.
Sales Assistant
Smart Wears
Triolet
01.2012 - 01.2013
To greet guests as they arrive
Assist guest with what product they are looking for
Provide guests with above-and-beyond service to ensure their experience will be worth remembering
To ensures that guests are happy from the moment they step into the shop until they leave
Always provide superior customer service after the guests are long gone
Attend promptly to customers' inquiries and assists them with their needs
When it comes to complaints, provide solutions to their issues or concerns
Education
Course: IT Essentials: PC Hardware And Software -
Mauritius Institute of Training and Development
Eben, Mauritius
01.2011
Certificate in Shipping & Freight Fowarding -
Freight Academy
Port Louis
01.2010
Pitman Qualifications - Certificate in Practical Data Processing - Information Technology
Computera Training Center
Triolet
01.2008
Pitman Qualifications - Certificate in Spreadsheet Processing Techniques -
Computera Training Center
Triolet
01.2008
Standards of Training, Certification And Watchkeeping For Seafarers (STCW 95) -
Royal Caribbean Cruises, LTD.
United States, Florida
Skills
Aesthetic sense
Great interpersonal skills
Excellent customer service
Ability to work under pressure
Team player
Can adapt to new challenges in a fast-paced environment
Determination to exceed set targets
Sales management
Event planning
Point of sale operation
Problem solving
Languages
English, Very Good
French, Very Good
Hindi, Good
Personal Information
Date of Birth: 02/02/90
Nationality: Mauritian
Marital Status: Single
Languages
Mauritian Creole
First Language
English
Advanced (C1)
C1
French
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Timeline
Showroom Supervisor
L'instant Présent
06.2021 - 06.2024
Staff Photographer and Photo Sales Associate (Cruise ships)
Norwegian Cruise Lines
01.2018 - 01.2019
Staff Photographer and Photo Sales Associate (Cruise Ships)
The Image Group
01.2017 - 01.2018
Freelance Photography
Self Employed
01.2013 - 01.2017
Sales Assistant
Smart Wears
01.2012 - 01.2013
Course: IT Essentials: PC Hardware And Software -
Mauritius Institute of Training and Development
Certificate in Shipping & Freight Fowarding -
Freight Academy
Pitman Qualifications - Certificate in Practical Data Processing - Information Technology
Computera Training Center
Pitman Qualifications - Certificate in Spreadsheet Processing Techniques -
Computera Training Center
Standards of Training, Certification And Watchkeeping For Seafarers (STCW 95) -
Royal Caribbean Cruises, LTD.
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