CHEROTICH ABIGAEL
Grand Baie
Summary
Effective storyteller, literature enthusiast, curious learner, and self-driven individual with the ability to cope with new trends posed by a dynamic and competitive world. Passionate about climate change, artificial Intelligence, power and energy politics, and community involvement. In possession of critical reflection skills, strong communication abilities, digital marketing, and content creation through writing. As a continuous learner, I am prepared to learn new things about the artificial intelligence realm and ready to join a team that mirrors my ambition and desire to make a difference. I am eager to pivot my career towards advanced AI data training, where I can apply my expertise in data analytics, along with my passion for education and knowledge sharing, to develop advanced AI models that are human-centered.
Overview
2
2
years of professional experience
Work History
Creative Writing and Literature Tutor
Mother Kevin Mission School
01.2023 - 07.2023
- Offered constructive criticism to enhance students' writing and analytical abilities, fostering growth and self-improvement.
- Imparted knowledge of various writing styles, techniques, and tools, allowing students to experiment and refine their writing.
- Developed students' communication, expression, and presentation skills, which are valuable in various academic and professional contexts.
- Encouraged students to think critically, ask questions, and challenge assumptions, developing their intellectual capabilities.
Customer Service Representative
Kenya Power And Lighting Company
04.2022 - 08.2022
- Provided timely and accurate responses to customer inquiries, enhancing customer satisfaction by addressing concerns promptly and professionally
- Maintained and updated customer records with precision and confidentiality, ensuring streamlined internal processes and secure customer information.
- Gathered customer feedback through surveys and feedback forms, contributing to service enhancements based on customer input.
- Maintained records of customer interactions and generates reports on service metrics, supporting data-driven decisions for service improvement.
Sales and Marketing Assistant
Menengai Oil Refineries
04.2021 - 08.2021
- Conducted market research to understand customer needs, industry trends, and competitive dynamics. This enabled informed decision-making to adapt to market changes and optimize our product offerings.
- Developed branding and positioning strategies to differentiate our products in the market. Creating a distinct identity and building customer trust resulted in increased sales and customer loyalty.
- Designed and executed advertising and promotional campaigns to raise awareness of our products, driving customer interest and demand, leading to higher sales volumes.
- Working in the dynamic field of marketing taught me to adapt quickly to changing market conditions and customer preferences.
Engineering Department Communication Intern
Glasgow Caledonian University
01.2021 - 04.2021
- Crafted compelling articles, profiles, and materials for the department's website and newsletters which boosted the visibility of faculty research, student achievements, and department news. Readership and engagement with our content improved noticeably.
- Assisted in organizing and promoting departmental events such as seminars, workshops, and conferences which involved creating event flyers, managing RSVPs, and ensuring all logistical aspects run smoothly.
- Engaged with students within the department and collected feedback allowed the department to address concerns. This resulted in a more student-centric approach to communication and departmental initiatives.
- Strengthened communication channels within the Engineering Department, fostering improved understanding and collaboration among faculty, students, and staff.
Education
Bachelors of Power System Engineering - Engineering Technologies
Glasgow Caledonian University
United Kingdom11.2022
Leadership Core -
African Leadership Campus
Grand Baie10.2018
Transition Program -
Daraja Academy
Nanyuki,Kenya.04.2017
Skills
- Critical thinking
- Problem-Solving
- Project management
- Effective Communication
- Use of Internet
- Creative writing
- Research
- Data analysis
- Radical Thinking
- Flexibility and adaptability
Volunteering Work Experience
1. Offered tutoring lessons in creative writing and literature to a school in my hometown(Bukacha Secondary School) during the summer holidays.This fostered creativity and enhanced the writing skills of the students.
2. Sunday school teacher at my local church (Bukacha SDA church):
- Included hands-on activities like crafts and role-playing to help students experience and internalize the teachings.
- Used Bible stories and parables to teach lessons, related these stories to modern life, and asked students to share their interpretations.
- Utilized visual aids like pictures, making the lessons more visual and engaging.
Timeline
Creative Writing and Literature Tutor
Mother Kevin Mission School
01.2023 - 07.2023
Customer Service Representative
Kenya Power And Lighting Company
04.2022 - 08.2022
Sales and Marketing Assistant
Menengai Oil Refineries
04.2021 - 08.2021
Engineering Department Communication Intern
Glasgow Caledonian University
01.2021 - 04.2021
Bachelors of Power System Engineering - Engineering Technologies
Glasgow Caledonian University
Leadership Core -
African Leadership Campus
Transition Program -
Daraja Academy
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