Casimir Ann Cheddy
Coromandel, Rodrigues
Summary
Results-driven Telesales Agent known for exceptional productivity and efficiency in task completion. Skilled in persuasive communication, customer relationship management, and sales software tools. Excel at active listening, problem-solving, and adaptability to meet client needs and achieve sales targets.
Overview
6
6
years of professional experience
Work History
Telesales Agent
Euro CRM
Ebene
02.2022 - 01.2024
- Successfully handled inbound and outbound sales calls, consistently meeting and exceeding targets.
- Built and maintained strong customer relationships, increasing client retention.
- Effectively communicate product benefits, resulting in higher conversion rates.
- Utilised CRM tools to track leads and manage customer data, ensuring accurate follow-ups.
Waiter and Cashier
Spur/Panarottis
Port Louis
02.2019 - 02.2021
- Provided exceptional customer service, enhancing guest experiences and driving repeat business.
- Managed cash transactions with accuracy, handling daily sales and reconciliations.
- Upsold menu items, increasing overall sales and meeting restaurant targets.
- Worked collaboratively with the team to ensure smooth operations and efficient service.
Hardware Store Cashier
Feu Rouge
Port Mathurin
01.2018 - 01.2019
- Processed transactions efficiently, ensuring accurate cash handling and daily reconciliations.
- Assisted customers with product inquiries, providing knowledgeable advice to drive sales.
- Managed inventory and restocked items, maintaining optimal product availability.
- Contributed to a positive shopping experience, fostering customer loyalty.
Education
Nail Technician
Marion Academy De Coiffure Et D'estetique
Rose Hill, Mauritius06-2024
Mont Lubin College
Mont Lubin, RodriguesSkills
- Goal-Oriented
- Cold-calling
- Script Memorization
- Sales Strategies
- Performance Tracking
- Adaptability and Dependability
Languages
Creol
First Language
French
Proficient (C2)
C2
English
Intermediate (B1)
B1
Timeline
Telesales Agent
Euro CRM
02.2022 - 01.2024
Waiter and Cashier
Spur/Panarottis
02.2019 - 02.2021
Hardware Store Cashier
Feu Rouge
01.2018 - 01.2019
Nail Technician
Marion Academy De Coiffure Et D'estetique
Mont Lubin College
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