A professional with a strong
background in airline
operations and flight supervision.
My approach has consistently
resulted in improved service
performance and team efficiency.
My previous positions
in the airline industry
have exposed me to the
strategic value of achieving
Customer Service Excellence.
With the passion of
satisfying customers,
it is essential to set and measure
the service performance indicators
to ensure continuous improvement
which will result in achieving
the desired financial targets.
My current position as
Airport Duty Officer
necessitates leadership
and communication skills
with all stakeholders at the airport.
Trust, teamwork and aligned plans
with timely actions
are key measures of
success within every
section of an organisation.
With my airline background and
hands on airport interactions,