Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Nic
Hobbies And Leisure
Timeline
Generic

Bungary Loreena

Flacq

Summary

Goal oriented team player and focus, who eager to apply for a post towards launching a successful career with a progressive company that rewards initiative and superior performance with a long-term opportunity for professional growth.

Overview

14
14
years of professional experience

Work History

Customer Service Representative

Resolvable
11.2024 - 04.2025
  • Conducted regular follow-up emails with customers for resolving their issues without making them wait for a long period of time.
  • Developed positive relationships with customers through friendly interactions chats or emails.
  • Providing customers with best solutions.

Teleagent

Telsure ltd
07.2022 - 04.2024
  • Inbound and outbound calls, make sure the customer is satisfied, and book appointments.

Secretary/ Receptionist

Maxi wear
01.2014 - 01.2015
  • Receiving-Executing phone calls, attendance, ordering products (preparing PO) and fixing appointments.

Tele-agent

CCA International
01.2013 - 01.2014
  • Selling ADSL to French customers (received Best Seller Price), leading the team when supervisor was absent and train newcomers.

Head Cashier/ Assistant Manager

Wimpy
01.2011 - 01.2013
  • Responsible for all cash transaction, ordering products, preparing PO, following staff in daily tasks, distributing tasks, planning and training newcomers.

Secretary /sales Executive

kodak Eyewear
09.2021
  • Receiving-Executing phone calls, welcoming clients assist them, Administrative tasks.

Charge de Recruitment

KLB Group
01.2014
  • Interviewing candidates, sourcing C.V, Mailing- Faxing Excel, registering data in appropriate software, participating in meetings and suggesting new ideas for improvement.

Education

Pamplemousses SSS
Pamplemousses

Skills

  • Customer service
  • Appointment scheduling
  • Data entry
  • Sales support
  • Recruitment coordination
  • Client relationship management
  • Inventory management
  • Product ordering
  • Team leadership
  • Training newcomers
  • Effective communication
  • Problem resolution
  • Attention to detail
  • Time management
  • Conflict resolution
  • Customer consulting
  • Multi-line telephone operations
  • CRM software proficiency
  • Service upselling
  • Problem-solving
  • Consultative sales
  • Multi-task management
  • Administrative support
  • Tracking complaints
  • Live chat support
  • Email management
  • Active listening
  • Clerical support
  • Quality control
  • Decision-making

Personal Information

  • Date of Birth: 09/16/92
  • Gender: Female
  • Nationality: Mauritian
  • Marital Status: Married

Languages

Fluent in English and French

Nic

N160992070023F

Hobbies And Leisure

  • Internet surfing
  • Reading books
  • Listening to music

Timeline

Customer Service Representative

Resolvable
11.2024 - 04.2025

Teleagent

Telsure ltd
07.2022 - 04.2024

Secretary /sales Executive

kodak Eyewear
09.2021

Secretary/ Receptionist

Maxi wear
01.2014 - 01.2015

Charge de Recruitment

KLB Group
01.2014

Tele-agent

CCA International
01.2013 - 01.2014

Head Cashier/ Assistant Manager

Wimpy
01.2011 - 01.2013

Pamplemousses SSS
Bungary Loreena