Goal oriented team player and focus, who eager to apply for a post towards launching a successful career with a progressive company that rewards initiative and superior performance with a long-term opportunity for professional growth.
Overview
14
14
years of professional experience
Work History
Customer Service Representative
Resolvable
11.2024 - 04.2025
Conducted regular follow-up emails with customers for resolving their issues without making them wait for a long period of time.
Developed positive relationships with customers through friendly interactions chats or emails.
Providing customers with best solutions.
Teleagent
Telsure ltd
07.2022 - 04.2024
Inbound and outbound calls, make sure the customer is satisfied, and book appointments.
Selling ADSL to French customers (received Best Seller Price), leading the team when supervisor was absent and train newcomers.
Head Cashier/ Assistant Manager
Wimpy
01.2011 - 01.2013
Responsible for all cash transaction, ordering products, preparing PO, following staff in daily tasks, distributing tasks, planning and training newcomers.
Interviewing candidates, sourcing C.V, Mailing- Faxing Excel, registering data in appropriate software, participating in meetings and suggesting new ideas for improvement.