Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Bryan Ramen

Bryan Ramen

Albion

Summary

DOB: 17/09/99

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enthusiastic and self motivated, i strive to achieve the very best.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Representative

Suzuki - Axess Ltd
11.2024 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Stayed up-to-date with industry trends to position company as market leader.
  • Enhanced customer satisfaction by providing comprehensive product demonstrations.
  • Streamlined sales process, reducing time from lead to close.
  • Exceeded sales targets through effective planning and goal setting.

Online Sales & Administrative Coordinator

The Lux Collective
09.2023 - Current
  • Answered phone calls and responded to inquiries from customers, hotels and other external contacts.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Assisted management with special projects to complete all tasks by deadlines.
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Processing new booking.

Sales Consultant

Austral Solar
05.2023 - 08.2023
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Evaluated customer purchase requirements and recommended best-fit company offerings.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Maximized customer retention by resolving issues quickly.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.

Operation Support Specialist

IPT AFRICA / Socota Phoenicia Phoenix
07.2022 - 04.2023
  • Responsible for supporting the operations team, transaction processing, tackling client queries, and working with internal departments such as finance and compliance
  • Payment Processing
  • Respond accurately to client inquiries in a timely manner
  • Maintenance of users, and accounts, supporting client API integrations
  • Treasury with currency analysis

Customer Onboarding Operations Clerk

MAURITIUS COMMERCIAL BANK / HO
09.2020 - 06.2022
  • The BU processes inter alia requests to set up and maintain non-individual customer records and related accounts coming from different customer segments
  • Scanning and processing of documents
  • Manage the inflow and outflow of documents/customers
  • Carry out any assigned administrative tasks on a prompt and timely basis
  • Photograph, guide, and Salesperson

MAURIPIX LTD / CASCAVELLE
11.2018 - 08.2019
  • Being a guide and photographer, I had the mission of enriching the knowledge of the customer about the different animals in the park while immortalizing the moment
  • Managing and counting money
  • Training of trainees
  • Entertainment in safari buses
  • B R
  • Team Player
  • Adaptability
  • Communication
  • Self-Motivation and Devotion
  • Tenacity

Education

Diploma - Business Management

South Metropolitan TAFE
Charles Telfair
2020

Certificate English Success Program -

Charles Telfair University
Telfair
2020

General School Certificate -

St Mary’s College
Rosehill
01.2018

School Certificate -

St Mary’s College
Rosehill
2016

Skills

  • Analytical thinking
  • Effective communication
  • Decision making
  • Team player
  • Customer service
  • Adaptability
  • Tenacity
  • Negotiation
  • Persuasive
  • Microsoft Office
  • Driving

Certification

  • Certificate of masonry
  • Certificate of plumbing

Languages

English
Upper intermediate (B2)
French
Bilingual or Proficient (C2)

Timeline

Sales Representative

Suzuki - Axess Ltd
11.2024 - Current

Online Sales & Administrative Coordinator

The Lux Collective
09.2023 - Current

Sales Consultant

Austral Solar
05.2023 - 08.2023

Operation Support Specialist

IPT AFRICA / Socota Phoenicia Phoenix
07.2022 - 04.2023

Customer Onboarding Operations Clerk

MAURITIUS COMMERCIAL BANK / HO
09.2020 - 06.2022

MAURIPIX LTD / CASCAVELLE
11.2018 - 08.2019

Diploma - Business Management

South Metropolitan TAFE

Certificate English Success Program -

Charles Telfair University

General School Certificate -

St Mary’s College

School Certificate -

St Mary’s College

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