Results-driven finance professional with strong experience in banking operations and credit risk management, currently working as a Credit Recovery Officer at SBM Bank (Mauritius) Ltd. Demonstrates a solid understanding of financial risk, audit coordination and application of IFRS standards such as IFRS 9 relating to Expected Credit Loss (ECL) provisions. Proactive, detail-oriented and efficient in working across departments to resolve credit issues, improve financial controls and enhance reporting practices. On track to complete both ACCA qualification and a Master’s degree in Finance, underlining a commitment to technical excellence and continuous learning.
• Preparation of statement of account.
• Attending queries of clients.
• Processing of Tax Certificate for Home Loan application.
• Checking of payment vouchers.
• Scanning and uploading KYC documents of clients on Finacle system.
• Contacting clients regarding their Tax Certificate, Loan, Guarantors and RSS Statements.
• Verification of database of individuals in respect of queries from FIU, ICAC and MRA.
• Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
English - Fluent
French - Fluent
Mauritian Creole - Native proficiency