BISHAM BHANTOOA
Dubai,UAE
Summary
A seasoned, energetic, hospitality professional looking for an organization that lends a supportive and operating learning environment with ample chances to contribute and diversify my knowledge and skills, challenges me intellectually and offers me a good potential for future growth. I am a well-rounded team leader offering wide-ranging history within service industry.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Bar Manager
Beefbar Dubai - Born in Monte Carlo
Dubai
10.2023 - Current
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Maintained detailed inventory of bar supplies and stocked work areas.
Bar Supervisor - Pre Opening
Beefbar Dubai - Born in Monte Carlo
Dubai
12.2021 - 10.2023
- Coached bar team in comprehensive knowledge of menu, maintaining efficient and outstanding customer service.
- Maintained clean, organised bar in line with hygiene regulations.
- Regularly invented signature drinks, improving menu selection and variation.
- Developed new cocktails by researching emerging industry trends and listening to customer feedback.
Head Bartender - Pre Opening
Toro + Ko by Meraas
Dubai
07.2017 - 12.2021
- Elevated customer service by training staff, optimising restaurant operations and efficiently resolving order issues.
- Facilitated smooth operations by keeping bar area well-stocked throughout each shift.
- Processed cash, credit card and voucher payments using POS terminals.
- Oversaw bar inventory, restocked supplies and placed orders.
- Processed cash, credit card and voucher payments.
- Influenced customer decision-making by applying upselling and cross-selling techniques to augment customers orders.
Head Bartender - Pre Opening
Molecule Restaurant, Lounge and Art Gallery
Dubai
11.2016 - 07.2017
Head Bartender - Pre Opening
Crab Tavern & Spirito
Dubai
05.2015 - 11.2016
Senior Bartender - Pre Opening
Qbara Restaurant
Dubai
10.2013 - 01.2015
- Upheld high standard of cleanliness in all work areas area.
- Oversaw bar inventory, restocked supplies and placed orders.
- Demonstrated full knowledge of all menu items, contents and preparation methods.
- Processed cash, credit card and voucher payments using POS terminals.
Bar Supervisor
Desroches Island Hotel & Resort
Seychelles
10.2012 - 01.2013
Bar Supervisor
Fork & Chopsticks Restaurant
Singapore
08.2011 - 01.2012
Bar Supervisor
Country Jamboree, Pub & Saloon
Singapore
03.2010 - 07.2011
Talent Coach - Restaurant & Bar Supervisor
W Hotels and Residences
Doha
01.2010 - 04.2010
Bartender - Pre Opening
W Hotel and Residences
Doha
12.2008 - 01.2010
Bartender - Pre Opening
Intercontinental Hotel Dubai Festival City
Dubai
12.2007 - 10.2008
Bartender
One & Only Royal Mirage Hotel
Dubai
10.2005 - 11.2007
Waiter
One & Only Royal Mirage Hotel
Dubai
05.2005 - 10.2005
Commis Waiter
One & Only Royal Mirage Hotel
Dubai
08.2003 - 05.2004
Bar Trainee - Industrial Attachement
The Maritime Hotel & Resort
Mauritius
04.2003 - 05.2003
Waiter
Grand Ocean City Restaurant
Mauritius
02.2003 - 05.2003
Trainee Waiter
The Maritime Hotel & Resort
Mauritius
12.2002 - 01.2003
Education
Restauration & Bar service Level 3 -
Hotel School Of Mauritius
June 2003
School Certificate(Cambridge International Examination -
Professor Hassan Raffa State Secondary School
2001
WSET
Skills
- Bar operations
- Team members training
- Inventory & Cost Control
- Micros / POS operation
- Menu development
- Upselling techniques
Certification
Successfully completed bar training, & Computer skills, Micros training, handling guest complaints, completed beer& aperitifs and Wine training, Cigar and Tea Training and also Food& Hygiene & Fire Training as per UAE regulations, Responsible Service of Alcohol(RSA),WSET level 1 and Macallan Connoiseur.
Additional Information
- Passport number: 1359324 linkedin.com/in/bisham-rai-bhantooa-12199654
Timeline
Bar Manager
Beefbar Dubai - Born in Monte Carlo
10.2023 - Current
Bar Supervisor - Pre Opening
Beefbar Dubai - Born in Monte Carlo
12.2021 - 10.2023
Head Bartender - Pre Opening
Toro + Ko by Meraas
07.2017 - 12.2021
Head Bartender - Pre Opening
Molecule Restaurant, Lounge and Art Gallery
11.2016 - 07.2017
Head Bartender - Pre Opening
Crab Tavern & Spirito
05.2015 - 11.2016
Senior Bartender - Pre Opening
Qbara Restaurant
10.2013 - 01.2015
Bar Supervisor
Desroches Island Hotel & Resort
10.2012 - 01.2013
Bar Supervisor
Fork & Chopsticks Restaurant
08.2011 - 01.2012
Bar Supervisor
Country Jamboree, Pub & Saloon
03.2010 - 07.2011
Talent Coach - Restaurant & Bar Supervisor
W Hotels and Residences
01.2010 - 04.2010
Bartender - Pre Opening
W Hotel and Residences
12.2008 - 01.2010
Bartender - Pre Opening
Intercontinental Hotel Dubai Festival City
12.2007 - 10.2008
Bartender
One & Only Royal Mirage Hotel
10.2005 - 11.2007
Waiter
One & Only Royal Mirage Hotel
05.2005 - 10.2005
Commis Waiter
One & Only Royal Mirage Hotel
08.2003 - 05.2004
Bar Trainee - Industrial Attachement
The Maritime Hotel & Resort
04.2003 - 05.2003
Waiter
Grand Ocean City Restaurant
02.2003 - 05.2003
Trainee Waiter
The Maritime Hotel & Resort
12.2002 - 01.2003
Restauration & Bar service Level 3 -
Hotel School Of Mauritius
School Certificate(Cambridge International Examination -
Professor Hassan Raffa State Secondary School
WSET
Similar Profiles
Saranzaya BoldbaatarSaranzaya Boldbaatar
Assistant Reservations Manager at Beefbar DubaiAssistant Reservations Manager at Beefbar Dubai
Amjad ShaabanAmjad Shaaban
Junior Sommelier at Beefbar DubaiJunior Sommelier at Beefbar Dubai
Brittany SlavinskyBrittany Slavinsky
Assistant Manager at Monte Carlo TowersAssistant Manager at Monte Carlo Towers