Billy Perle
Baie Du Cap
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Lead of Operations
Nuben Ltd
03.2023 - Current
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Administrative/Admissions Assistant
Le Wagon
06.2021 - 03.2023
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Answered phones, called prospects and handled initial email contacts for applicants to Educational program.
- Clear explanation to prospects about the next steps post-Bootcamp.
- Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
- Performed research to collect and record industry data.
Education
Web Development
Le Wagon
Saint Pierre11.2023
Diploma in Hotel Management
SEGi University
Malaysia09.2020
High School Diploma -
Saint Mary's West College
Mauritius02.2017
Skills
- Customer Service Management
- Administrative Management
- Employee Development
- Hiring and Onboarding
- Recruitment
Timeline
Lead of Operations
Nuben Ltd
03.2023 - Current
Administrative/Admissions Assistant
Le Wagon
06.2021 - 03.2023
Web Development
Le Wagon
Diploma in Hotel Management
SEGi University
High School Diploma -
Saint Mary's West College
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