Bibi Nassibah Kowsar PEERALLY
Phoenix
Summary
A dedicated, focused and experienced resource within the management/leadership team with a wealth of skills ranging from people management, project management, planning and process development, engineering and customer service. An organised and dependable candidate successful at managing multiple priorities with a positive attitude. As a supporter of change management, motivated to make positive changes to the business in achieving the short and long term goals of the company as well as keeping our clients happy with our services. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Deployment Manager
TotalEnergies (Mauritius)
12.2021 - Current
- Ensures the coordination of the deployment projects with the global deployment manager (SMR division based in Paris) and the geographical zones representatives
- Implements successful deployment strategies for large-scale software releases, ensuring smooth transitions across departments.
- Evaluates emerging trends in deployment management techniques, proactively adapting team strategies to stay ahead of the curve and maintain a competitive advantage in an ever-evolving industry landscape.
- Acts as escalation point for project issues and concerns for prompt resolution
Implementation Manager & Project Manager (Global Regions)
Ceridian (Mauritius) Ltd
11.2015 - 11.2021
- Managed a project portfolio based on PMP principles to ensure that the strategic objectives of the company are met without compromising on the quality of the deliverables
- Managed all stakeholders within a project to create a healthy and productive environment
- Coached project managers
- Demonstrated thought leadership to resolve customer & business challenges and proactively addressed project escalations
- Participated in the company's internal, departmental and cross-departmental initiatives
- Led, motivated and inspired team members in order to maintain a healthy group dynamics
- Created an environment oriented to trust, open communication, creative thinking and cohesive team while abiding to Ceridian core values.
Director
Firstco (Mauritius) Ltd
09.2014 - 09.2015
- Oversaw the planning, implementation and evaluation of the organization's services for efficient and effective day-to-day operation of Firstco (Mauritius) Ltd
- Project managed multiple projects from kick off to closure concurrently based on the Project Management Principles
- Inspected work on-site and provided consultancy advice to the consultants
- Attended client meetings to discuss on status and decide on next steps/actions to move the project forward
- Worked in collaboration with high profile companies in Mauritius to deliver the project successfully
- Handled the financial aspects on the company as a whole for example preparing balance sheet, profit and loss statement, cash flow and other reports
- Established a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations.
Project Coordinator
Firstco (Mauritius) Ltd
12.2013 - 09.2014
- Ensured clients' needs are met in a timely and cost effective manner
- Prepared cash flow statements and preliminary schedules
- Devised and established Firstco (Mauritius) Ltd quality procedures, standards and specifications
- Set up and maintained controls and documentation procedures - Quality
- Introduced lean and continuous improvement techniques to raise effectiveness at all levels
- Applied marketing strategies and used the right approach to win new businesses, keep old clients and attract new ones.
Production Planning Engineer
HYMEC Precision Engineering Ltd
04.2011 - 03.2012
- Managed the B/E Aerospace Ireland, Reynard and Concorde orders
- Performed Contract Review procedures to ensure feasibility of manufacturing parts in-house, availability of special tools and gauges in-house, the need for sub-contracting (plating) and profit margin
- Analysed engineering drawings to determine critical dimensions, requirement of special tools and gauges and ease of programming
- Managed efficiently the chain production of aircraft parts
- Adopted Kanban systems and applied Lean and Six Sigma within the production control system to remove waste along the production chain
- Ensured that Quality Assurance procedures are followed at different stages of the manufacturing process.
Trainee Engineer
Air Mauritius
08.2010 - 04.2011
- Performed quality checks on aircraft maintenance work carried out within Air Mauritius Maintenance Organisation to ensure that the EASA/DCA Part 145, 147 and 66 procedures have been respected
- Reported incidents/accidents and evaluated the consequences
- Devised and implemented the ADD (Aircraft Deferred Defect) performance monitoring exercise
- Evaluated a few aircrafts' damage and corrosion incidents using SRM (Structural Repair Manual) and approved repair manuals with brief explanation given by certified staff on NDT (Non-Destructive Testing) techniques
- Exposed to engine health monitoring techniques and interpreted charts/graphs.
Passenger Service Agent
Alitalia (UK)
03.2009 - 07.2010
- Welcomed first class and business class passengers at check-in and directed them to the right counter
- Checked-in passenger luggage and tickets on Arco Alitalia and Amadeus systems
- Applied safety procedures during the check-in exercise
- Managed delays and irregularities from ticketing to push back (of the aircraft)
- Performed embarking and disembarking procedures at the gate
- Dealt with immigration issues
- Escorted unaccompanied minors and elderly passengers through immigration.
Trainee Engineer
Alitalia (UK)
07.2009 - 07.2010
- Performed efficiently, under supervision, the routine walk-around checks as per their daily and weekly check sheets
- Followed troubleshooting and rectification of aircraft maintenance tasks procedures (under supervision) using approved publications (Aircraft Maintenance Manual)
- Interpreted ECAM and ICAS messages
- Interpreted aircraft documentations like Tech Log, Cabin log, Certificates of Airworthiness, Certificate of Maintenance, Radio Station Certificate, Certificate of Registration and Noise Certificate.
Teaching Experience
Hayes Tuition Centre (UK) & Ministry of Education & Human Resources (Mauritius)
06.2008 - 07.2009
- Worked as a part-time Physics and Science teacher at Hayes Tuition Centre (UK)
- Worked as a full-time Education Officer (Physics) for the Ministry of Education & Human Resources (Mauritius).
Education Officer (Physics)
Ministry Of Education
02.2000 - 09.2005
- Promoted a positive learning environment by implementing classroom management techniques that fostered respect, inclusivity, and collaboration.
- Enhanced curriculum quality by collaborating with fellow educators to develop and implement innovative educational programs.
Education
Project Management Certification - In Good Standing
Project Management Institute
Postgraduate Education (Part-time) - MSc in Computer Aided Engineering
Imperial College London
09.2007
Undergraduate Education (Full time) - BSc (Hons) Physics, Engineering Science - Pure and Applied
University of Mauritius
07.1999
Skills
- Project Management - PMBOK Processes
- Continuous Improvement & Change Management
- Problem Solving & Decision Making
- Organisation Design, Process Re-design and Development
- Critical thinking and analytical skills
- Business Development
- Customer Service
- Negotiation, Persuasion and Communication
- Hiring Strategy & Interviews
Certification
Project Management Professional (PMP) - PMI, USA
Strengths
- Adaptability, Work Style, An ability to juggle priorities and adapt one's approach
- Team, People Acumen, Cooperative, supportive and altruistic in thought and action
- Common Sense, Thought Process, Intuition and wisdom enable good, quick decisions
- Courage, Influence, Willingness to take a stand, take the lead and voice one's concern
- Direction, Influence, Ability to offer guidance and convey the message to others
References
Available on request
Languages
English
Proficient
C2
French
Advanced
C1
Timeline
Deployment Manager
TotalEnergies (Mauritius)
12.2021 - Current
Implementation Manager & Project Manager (Global Regions)
Ceridian (Mauritius) Ltd
11.2015 - 11.2021
Director
Firstco (Mauritius) Ltd
09.2014 - 09.2015
Project Coordinator
Firstco (Mauritius) Ltd
12.2013 - 09.2014
Production Planning Engineer
HYMEC Precision Engineering Ltd
04.2011 - 03.2012
Trainee Engineer
Air Mauritius
08.2010 - 04.2011
Trainee Engineer
Alitalia (UK)
07.2009 - 07.2010
Passenger Service Agent
Alitalia (UK)
03.2009 - 07.2010
Teaching Experience
Hayes Tuition Centre (UK) & Ministry of Education & Human Resources (Mauritius)
06.2008 - 07.2009
Education Officer (Physics)
Ministry Of Education
02.2000 - 09.2005
Project Management Certification - In Good Standing
Project Management Institute
Postgraduate Education (Part-time) - MSc in Computer Aided Engineering
Imperial College London
Undergraduate Education (Full time) - BSc (Hons) Physics, Engineering Science - Pure and Applied
University of Mauritius
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