Bibi Amirah Bissessur Mungroo
Mesnil Phoenix
Summary
Dynamic professional with a proven track record in small business operations and sales management, notably at Best Lighting. Excelled in verbal communication and marketing, significantly increasing brand awareness and sales revenue. Skilled in project estimating and staff hiring, consistently exceeding targets through strategic planning and exceptional team leadership.
Overview
17
17
years of professional experience
Work History
Owner
Best Lighting
09.2014 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Enhanced company's market position by identifying and pursuing new business opportunities.
Secretary
Ibsons Ltd
04.2008 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained report documents, memos and invoices..
Sales
NB Trading
05.2009 - 12.2009
- Increased sales revenue by developing and implementing strategic sales plans and initiatives.
- Implemented new sales strategies to boost revenue and exceed daily sales targets consistently.
Education
Bcom In Management And Marketing -
Charles Telfair Institute Curtain University
MokaFoundation -
Charles Telfair Institute (Curtain University)
MokaPrimary Education -
Mesnil Government
MauritiusSecondary School -
IISS
Port LouisSkills
- Small business operations
- Verbal and written communication
- Project estimating
- Marketing
- Staff hiring
- Business marketing
- Sales management
Timeline
Owner
Best Lighting
09.2014 - Current
Sales
NB Trading
05.2009 - 12.2009
Secretary
Ibsons Ltd
04.2008 - Current
Bcom In Management And Marketing -
Charles Telfair Institute Curtain University
Foundation -
Charles Telfair Institute (Curtain University)
Primary Education -
Mesnil Government
Secondary School -
IISS