BIBI SUHAYLAH SUNERAM
Port Louis,PA
Summary
With over a decade of dedicated experience in the financial sector, I have consistently showcased exceptional professionalism and commitment. During my ten-year tenure at Cim Financial Services Ltd, I excelled in customer service and finance assistance, prioritizing a client-centric approach to ensure top-tier service delivery. Transitioning to Amicorp (Mauritius) Limited as an Officer Fund Accounting, I further honed my skills in managing investor relationships, demonstrating a deep understanding of their needs and contributing significantly to trade investments. Currently serving as a Senior Executive at Anex Management Services Ltd, I am recognized by colleagues and superiors for my positive demeanor and adeptness in adaptation, communication, and collaboration. I take pride in my ability to grasp complex investment concepts and remain dedicated to delivering substantial value through my work.
Overview
12
12
years of professional experience
Work History
Senior Executive
Anex Management Services Ltd
Ebene, Mauritius
04.2024 - Current
- Managing a diverse portfolio, including Trusts, GBL, AC, and IBCs.
- Preparing documentation such as resolutions and minutes. - Processing client transactions and conducting document reviews.
- Liaising with clients, auditors and regulatory authority.
- Attend auditors' queries.
- Prepare payment instructions.
- Preparation of NAV calculations.
- Process Investor transactions of funds. (Subscriptions, Redemptions, Transfers and Switches).
- Filing financial statements with regulatory authorities
- Paxus skill
Officer - Fund Accounting
Amicorp Group
Port Louis
04.2023 - 03.2024
- Overseeing all aspects of fund accounting, including security master creation, trade processing, pricing, and valuation
- Process Investor transactions of funds (Subscriptions, Redemptions, Transfers and Switches)
- Distribution of investor statements (Contract notes, NAV statements, documents, etc.)
- Preparation of accounts for companies and trusts and funds NAVs
- Transaction monitoring and prepare payment instruction to investors
- Conducting cash, position, dividend, and coupon reconciliations
- Attend auditors' queries
- Filing financial statements with regulatory authorities
- Paxus skill
Client Executive (Administration & Accounting) - Corporate Services
Fideco Global Business Services Ltd
Port Louis
11.2022 - 04.2023
- Managing a diverse portfolio, including Trusts, GBL, AC, and IBCs
- Ensuring accurate maintenance of statutory record books and accounting records
- Preparing documentation such as resolutions and minutes
- Processing client transactions and conducting document reviews
- Liaising with clients, advisers, and third-party service providers
- Ensuring timely and proper preparation of accounts
- Maintaining meticulous records for compliance reviews.
Finance Assistant
Cim Financial Services Ltd
Port Louis
05.2021 - 11.2022
- Daily posting of creditors and accurate preparation of payment instructions
- Reconciliation of bank accounts and processing debtor cancellations
- Recording journal entries for trial balance
- Assisting in the preparation of monthly management accounts and annual reports
- Collaborating with auditors and handling financial statements
- Managing petty cash flow and conducting administrative duties
- Working closely with internal teams to ensure accurate accounting records.
Senior Customer Service AssistantConsumer Finance
Cim Finance Ltd
Port Louis
01.2019 - 05.2021
- Preparing sales reports and coordinating the sales team's schedules
- Responding to customer and merchant complaints and providing aftersales support
- Efficiently processing applications and monitoring progress
- Ensuring compliance with laws and policies
- Managing client and merchant agreements and KYC documentation
- Cross-selling CIM products
- Handling customer calls and resolving complaints.
Customer Service Assistant-OperationsConsumer Finance
Cim Finance Ltd
Port Louis
01.2012 - 12.2018
- Processing credit applications manually, including data entry with due diligence
- Handling customer calls and resolving complaints
- Ensuring strict adherence to procedures and policies
- Coordinating with cross-functional teams for quality customer service
- Sales and cross-selling of CIM products.
Trainee Treasury Assistant
Cim Finance Ltd
Port Louis
09.2017 - 10.2017
- Assist and support head of treasury in physical cash counting activities
- Check, inspect and verify daily cash transactions
- Inspect, investigate and resolve discrepancies in cash transactions
- Responsible for applying policies and procedures in the timely handling, processing and deposit of cash receipts or disbursements.
Trainee Client Services Administrator
Cim Global Business Ltd
Port Louis
08.2016 - 09.2016
Education
BA (Hons) Business Accounting and Finance in Accounting and Finance -
Open University of Mauritius
07.2020
HSC in Travel and Tourism, Accounting, Mathematics -
Muslim Girls College
Exemption Level 1 and Level 2 (F4 & F7) -
ACCA
Skills
- Contact Centers
- Client Relations
- Customer Satisfaction
- Microsoft Office
- Time management
- Ability to work under pressure
- Fast Learner
- Work Coordination
Personal Information
Date of Birth: 02/24/92
Languages
- English
- French
Timeline
Senior Executive
Anex Management Services Ltd
04.2024 - Current
Officer - Fund Accounting
Amicorp Group
04.2023 - 03.2024
Client Executive (Administration & Accounting) - Corporate Services
Fideco Global Business Services Ltd
11.2022 - 04.2023
Finance Assistant
Cim Financial Services Ltd
05.2021 - 11.2022
Senior Customer Service AssistantConsumer Finance
Cim Finance Ltd
01.2019 - 05.2021
Trainee Treasury Assistant
Cim Finance Ltd
09.2017 - 10.2017
Trainee Client Services Administrator
Cim Global Business Ltd
08.2016 - 09.2016
Customer Service Assistant-OperationsConsumer Finance
Cim Finance Ltd
01.2012 - 12.2018
BA (Hons) Business Accounting and Finance in Accounting and Finance -
Open University of Mauritius
HSC in Travel and Tourism, Accounting, Mathematics -
Muslim Girls College
Exemption Level 1 and Level 2 (F4 & F7) -
ACCA
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