BHAVISH BALARAM
Vacoas,PA
Summary
With a proven track record at APOLLO SOLUTION LTD, I excel in customer service and email management, demonstrating exceptional negotiation skills and a customer-focused approach. My experience spans handling complex inquiries and streamlining communication, significantly enhancing client satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Customer service agent
APOLLO SOLUTION LTD
09.2024 - Current
- Handling customers such as companies in the U.S region to place orders, ship orders and and stock check via email and also helping them to reachout to get contact with any sales representatives
Kitchen helper
HOUSE OF CARTON
06.2024 - 08.2024
- Worked in the kitchen as an assistant preparing dishes but also helping clients to decide which meals is better and also helping them to feel at ease with any questions they may have
Customer service agent
ANGLOAFRICAN LTD
02.2024 - 06.2024
- Contacting potential customers about short term loans and providing them with assistance for any query regarding the loan application
INTERN
MAURITIUS POST FOREIGN EXCHANGE COMPANY LTD
03.2023 - 04.2023
- Worked as HR assistant for recruitment process
DATA ENTRY INTERN
ANGLOAFRICAN LTD
11.2022 - 12.2022
- Completed work such as data entry for PEP individual in Mauritius
Education
BSC - marketing management
10.2024
Private HSC - Pass
12.2023
Dr Regis Chaperon sss - SC pass
12.2022
Skills
- Able to work long shifts
- Work under pressure
- Multi-skilled
- Negotiation
- Email management
- Billing inquiries
- Team collaboration
- Information updates
- Data entry
- Customer service
- Order placement
- Phone etiquette
- Complaint handling
- Customer relations
- Customer focus
- Issue follow up
- Shipping and logistics
Affiliations
- Football
- Swimming
- Karting
Languages
English
First Language
French
Advanced (C1)
C1
Timeline
Customer service agent
APOLLO SOLUTION LTD
09.2024 - Current
Kitchen helper
HOUSE OF CARTON
06.2024 - 08.2024
Customer service agent
ANGLOAFRICAN LTD
02.2024 - 06.2024
INTERN
MAURITIUS POST FOREIGN EXCHANGE COMPANY LTD
03.2023 - 04.2023
DATA ENTRY INTERN
ANGLOAFRICAN LTD
11.2022 - 12.2022
BSC - marketing management
Private HSC - Pass
Dr Regis Chaperon sss - SC pass
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