Bhavesh Gunness
Mauritius
Summary
Dynamic professional with a strong background in technical sales and business development, excelling in client acquisition and relationship management. Proven expertise in tender preparation, technical compliance, and delivering impactful product demonstrations and clinical application training. Skilled in market research, competitor analysis, negotiation, and closing of sales, with a focus on after-sales coordination and customer retention. Committed to driving business growth through strategic initiatives and exceptional service delivery. Ability to continuously learn about new technologies and adapt to global trends.
Overview
10
10
years of professional experience
1
1
Certification
Work history
Head of Medical Sales Department
Labtechmedical Services Ltd
Quartier Militaire, Moka District
2019.01 - Current
- Developed new business opportunities for medical equipment across healthcare, laboratory and clinical sectors.
- Conducted market research and competitor analysis to identify potential products, clients and growth areas.
- Managed client relationships from initial enquiry to product demonstration, quotation, tender submission, installation and after-sales support.
- Advised hospitals, clinics and laboratories on suitable technical solutions, installation and after-sales support.
- Coordinated with technical teams to ensure proper installation, commissioning and client training.
- Supported tendering activities by ensuring compliance with technical specifications and international standards.
- Managed cross-department projects for better organisational effectiveness.
- Improved departmental efficiency by streamlining administrative processes.
- Streamlined workflows for improved operational efficiency.
Head of Technical Operations Department
Labtechmedical Services Ltd
Quartier Militaire, Moka District
2024.01 - Current
- Managed sales and technical support for medical, laboratory, industrial and analytical equipment, enhancing customer satisfaction and operational efficiency.
- Supported public and private sector tenders through technical evaluation, compliance checks and proactive client follow-up, ensuring successful bid submissions.
- Built and maintained relationships with decision makers across market segments, fostering collaboration and securing ongoing partnerships.
- Led product demonstrations and technical presentations to healthcare professionals and decision makers.
- Worked closely with international manufacturers for product training, technical updates and business development.
- Familiar with different markets such as healthcare, food processing, agriculture, fisheries, environment, etc..
Sales and Service Engineer
Labtechmedical Services Ltd
2016.01 - 2019.01
- Executed technical interventions, installations, and commissioning of medical devices; trained users and contributed to tendering and marketing efforts to support sales initiatives.
Education
BEng (Hons) - Electrical and Electronic Engineering
University of Mauritius
08.2016
Cambridge A-Levels - Maths-B, Chemistry-A, Physics-B, General Paper-A, French-A
Skills
- Technical project management
- Technical sales
- Tender preparation
- Product demonstrations
- Client acquisition
- Sales negotiation
- Market research
- Customer retention
Accomplishments
- Attended Arab Health and Medlab Conference (2016-2025), gaining exposure to international suppliers and market trends, negociation and dealership
- Led national level product demostration in collaboration with WHO Approved MOLBIO equipment (2025)
- Completed manufacturer trainings in UAE, Spain, and South Africa on specialised medical devices
- Hosted national-level NICU training in partnership with Masimo SA (2022)
- Runner-up, IET Present Around the World Competition, Mauritius (2016)
- Designated Delegate representing Mauritius at the International Convention on Students Quality Control Circle (ICSQC) in India (2007)
Languages
English
Fluent
French
Fluent
Hindi
Intermediate
Affiliations
- Reading
- Swimming
- Meditation
- Writing Novels
- Martial Arts
- Yoga and fitness
Certification
BEng (Hons) Electrical and Electronic Engineering- University of Mauritius-2016
Cambridge A Levels ( Maths-B, Chemistry-A, Physics-B, French-A, General Paper-A)
Commercial Strength
- Strong existing knowledge of the healthcare landscape both locally and internationally.
- Ability to sell both technically and commercially across different markets
- Experience dealing with public tenders and private healthcare clients
- Capable of handling the full sales cycle: prospecting, presentation, quotation, negotiation, closing, installation, commissioning, training and after-sales followup.
Experience working with the equipment in the below segments
- Medical and veterinary Ultrasound machines: Chison, Sonoscape, Draminski, Esaote
- NICU: Okuman
- Rehabilitation and Cardiology: BTL
- Audiology: HIS
- Monitoring: Creative Medical, General Meditech
- Syringe and Infusion pumps: Emmind
- Peritoneal Dialysis: Mitra Solutions
- Laboratory: Haier, Memmert, Hettich, Systec, AJC
Timeline
Head of Technical Operations Department
Labtechmedical Services Ltd
2024.01 - Current
Head of Medical Sales Department
Labtechmedical Services Ltd
2019.01 - Current
Sales and Service Engineer
Labtechmedical Services Ltd
2016.01 - 2019.01
BEng (Hons) - Electrical and Electronic Engineering
University of Mauritius