Bharuth Ramsurrun
Bambous,PL
Summary
Dynamic Senior Manager with extensive experience at MauBank Ltd, excelling in project management and team leadership. Proven track record in enhancing operational efficiency through process analysis and innovative solutions. Skilled in transcription and corporate communications, I effectively guided cross-functional teams to achieve strategic objectives and fostered a culture of continuous improvement.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Manager
MauBank Ltd
Ebene, Mauritius
12.2020 - Current
- Managed a team of IT professionals running the card and electronic payment systems of the bank.
- Directed cross-functional teams in developing innovative solutions to complex problems.
- Identified areas of improvement within existing operations through process analysis and benchmarking studies.
- Over and above my duties as a senior manager, I have also handled the additional responsibilities below:
- Project Management Office Secretary - the role required advanced audio transcribing skills, as it involved attending project steering and other management committees, recording, and transcribing minutes and resolutions from each of the meetings, all comprising various members with specific tones and accents.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
Manager IT Operations
MauBank Ltd
Ebene , Mauritius
08.2018 - 12.2020
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Project Management Office Secretary - the role required advanced audio transcribing skills, as it involved attending project steering and other management committees, recording, and transcribing minutes and resolutions from each of the meetings, all comprising various members with specific tones and accents.
IT Officer - Coordinator
MauBank Ltd
Ebene , Mauritius
03.2009 - 08.2018
- Developed software applications to meet organizational needs.
- Provide day-to-day support to bank users on different bank software solutions.
- Project Management Office Secretary - the role required advanced audio transcribing skills, as it involved attending project steering and other management committees, recording, and transcribing minutes and resolutions from each of the meetings, all comprising various members with specific tones and accents.
Software Test Engineer
Ceridian Mauritius Ltd
Ebene, Mauritius
11.2005 - 03.2009
- Conducted manual and automated tests on multiple platforms, including web-based applications, mobile devices, and desktop computers.
- Collaborated with project team members to develop effective strategies and test plans.
Education
Bachelor of Science - Information And Computer Systems
University of Mauritius
Mauritius 08-2005
Cambridge Higher School Certificate -
Swami Sivananda State Secondary School
Mauritius 12-2001
Cambridge School Certificate -
Swami Sivananda State Secondary School
Mauritius 12-1999
Skills
- Project management
- Software development
- Process analysis
- Team leadership
- Data analysis
- Transcription
- Customer relationship management
- Documentation and reporting
- Corporate communications
Affiliations
- Football
- Swimming
- Cinema
Languages
English
First Language
French
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
Certification
- Project leadership certification
- Card Fraud Prevention
References
References available upon request.
Timeline
Senior Manager
MauBank Ltd
12.2020 - Current
Manager IT Operations
MauBank Ltd
08.2018 - 12.2020
IT Officer - Coordinator
MauBank Ltd
03.2009 - 08.2018
Software Test Engineer
Ceridian Mauritius Ltd
11.2005 - 03.2009
Bachelor of Science - Information And Computer Systems
University of Mauritius
Cambridge Higher School Certificate -
Swami Sivananda State Secondary School
Cambridge School Certificate -
Swami Sivananda State Secondary School
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