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Dynamic and results-driven Real Estate Professional with over 2 years of hands-on experience in sales, team management, and client relationship building. Proven success in closing high-value deals with top developers like Godrej, Lodha, and DLF. Currently leading a high-performing team of 10 at Elegance Enterprises (AOP Channel Partner Firm), combining leadership with personal sales excellence. Adept at strategic planning, client conversion, and delivering consistent results in a competitive market.

As a team leader‑
Led a team to achieve a 20–30% increase in overall sales performance.
Improved team client retention by 15% through coaching and strategic planning.
Mentored team members to individual recognition, including Top Consultant / Top achiever awards
Recognized for fostering a high‑performance culture and aligning team goals with business strategy.
As an administrator ‑
Maintained high levels of accuracy and confidentiality in transaction monitoring.
Contributed to improved workflow efficiency and client satisfaction in a fast‑paced banking environment.
Supported compliance and operational reliability through proactive problem‑solving.

Dynamic sales executive with expertise in B2B sales strategy and client relationship management. Demonstrates proactive initiative taking and decision-making confidence, driving strategic planning and performance evaluation to achieve business objectives. Skilled in conflict resolution and adaptability, leveraging advanced Excel and data analysis for informed decision-making. Committed to enhancing organizational growth through effective sales executive management and change management strategies.

Customer-focused professional with experience in retail and team leadership. Skilled in supporting customers with payment options and financial guidance. Proven ability to handle sensitive situations with empathy and discretion. Strong communication, problem-solving and team collaboration skills. Committed to delivering fair, compliant and customer-centred solutions.

Professional sales expert prepared for challenges of dynamic sales environment. Known for fostering collaborative team efforts and demonstrating adaptability to evolving market demands. Proven ability to close deals effectively through sales planning and by developing and maintaining strong customer relationships. Demonstrated aptitude in prospecting and negotiation and leveraging communication skills to drive revenue growth.

Bertrand Francoise

Overview

Work History

Sales Team Leader

Reservation / Sales Consultant

Tele Conseiller Clientèle

Trainee - Food & Beverage / Front Office

Trainee - Front Office and Housekeeping

Trainee - Food & Beverage / Kitchen

Education

Bachelor Degree - Tourism, Hospitality And Leisure Management

Higher National Diploma - Hospitality Management

Cambridge Higher School Certificate -

Cambridge School Certificate -

Alliance Francaise - Classe De 4ème, 5ème Et 6ème