Ben Mwale
Lusaka,Zambia
Summary
Experienced ICT and Project Delivery professional with over 14 years of experience leading technology operations, strategic projects, and digital transformation initiatives. Proven ability to manage teams, budgets, vendors, and stakeholder relationships while delivering projects that improve operational efficiency and support business objectives. Strong background in ICT systems, business continuity, and service delivery, with a track record of aligning technology investments with organizational goals and driving sustainable business growth.
Overview
1
1
Certification
11
11
years of post-secondary education
14
14
years of professional experience
Work history
System Administrator - Infrastructure & Networks
ZCCM-IH
Lusaka, Zambia
2022.02 - Current
- Successful Delivery of ICT infrastructure projects, including Digitization, EDMS, HPE Backend Transformation, and Security enhancements, coordinating vendors, stakeholders, and technical teams to ensure successful delivery.
- Deployment of ICT infrastructure and communication systems covering LAN, MPLS, SD-WAN, VoIP, Video Conferencing, Monitoring Systems, Print Management, and Network Security, driving end-to-end delivery and stakeholder coordination.
- Annual ICT infrastructure CAPEX and OPEX planning, budgeting, and cost management to align technology investments with business objectives.
- User and Subsidiary support.
Senior network engineer
Paratus Telecommunications Limited
Lusaka, Zambia
2012.04 - 2022.01
NOC Support, network monitoring, and technical support, configuring and maintaining Cisco/Juniper network infrastructure, servers, and enterprise technologies including OSPF, MPLS, VLANs, ACLs, and routing policies, Domain Management & PABX Deployment.
Education
Bachelor of Business Administration - Business Management
University of Lusaka
Lusaka/Zambia 2026.01 -
Bachelor of Science in Computer Science - Computer Science
University of Namibia
Windhoek/Namibia 2006.01 - 2011.11
IGCSE O Levels -
Chengelo School
Mkushi/Zambia 1999.01 - 2003.11
Skills
- ICT Project Management
- Infrastructure Planning & Deployment
- Cross-functional Team Coordination
- Budget Planning & Management (CAPEX/OPEX)
- Business Continuity & Operational Resilience
- Network and Security Governance
Certification
- Cisco CCNP - Certified
- ITIL - Certified
- COBIT - Trained
- Checkpoint Security Administration - Trained
- Fortigate Security Administration - Trained
Timeline
Bachelor of Business Administration - Business Management
University of Lusaka
2026.01 -
System Administrator - Infrastructure & Networks
ZCCM-IH
2022.02 - Current
Senior network engineer
Paratus Telecommunications Limited
2012.04 - 2022.01
Bachelor of Science in Computer Science - Computer Science
University of Namibia
2006.01 - 2011.11
IGCSE O Levels -
Chengelo School
1999.01 - 2003.11