BADOOA SHARVESH SHARMA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Expertly assists executive team using exceptional communication and organizational skills and willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Management Support Officer
The Attorney General's Office
12.2022 - Current
- Handled confidential and sensitive information with discretion.
- Answered high volume of phone calls and email inquiries.
- Used advanced software to prepare documents and reports.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Developed and maintained automated alert systems for important deadlines.
- Cultivated strong relationships with ministries and parastatal bodies.
Police Constable - Special Supporting Unit
Mauritius Police Force
07.2021 - 12.2022
- Confronted and resolved emergency and non-emergency situations.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Prepared and submitted incident reports regarding police activities and investigations.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Monitored crowded public areas and events to mitigate risk and promote safety.
Operation Specialist - Compliance
Inoveite Hybrid Tech Ltd
01.2021 - 06.2021
- Prepared and submitted regulatory filings in timely manner.
- Maintained composure in stressful situations, confrontations, interviews and records searches.
- Advised clients on compliance fraud and investigations, as well as potential remedies and required actions and Warned violators of infractions or penalties.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Gathered, organized and input information into digital database.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Administration Clerk
Chee Li Chop Co Ltd
12.2018 - 12.2020
- Interacted with customers by phone, email, or in-person to provide information.
- Established and maintained standard office procedures to achieve demanding targets.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Utilized office management software to record and track customer information.
Assistant in Finance Payable Section
Mauritius Revenue Authority
10.2018 - 12.2018
- Input financial data and produced reports using oracle.
- Observed strict confidentiality rules to maintain data integrity and protect clients.
- Handled day-to-day accounting processes to drive financial accuracy.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Streamlined daily reporting information entry for efficient record keeping purposes.
Education
Bachelor of Science - Management
University of Mauritius
Mauritius06.2018
Higher School Certificate -
Ramsoondar Prayag State Secondary School
Riviere Du Rempart11.2014
School Certificate -
Ramsoondar Prayag State Secondary School
Riviere Du Rempart11.2012
Skills
- Information Confidentiality
- Procedures Compliance
- MS Office Suite
- Office administration
- Conflict management
Certification
- Certificate of attendance, Operations and Processes Management, Civil Service College, 2023
- Certificate of attendance, foundation course for management support officers, 2023
- Certificate of attendance, Suspicious transactions: red flags & reporting procedures, 2022
- Certificate of attendance, AML/CFT 360 overview for beginners, 2022
- Certificate of First Aid, 2021
- Certificate of attendance, telephone technique skills, 2019
- Certificate of completion, introduction to programming skills, 2017
- Certificate of completion, Introduction to IT-2, 2015
- Certificate of Completion, introduction to IT, 2009
Timeline
Management Support Officer
The Attorney General's Office
12.2022 - Current
Police Constable - Special Supporting Unit
Mauritius Police Force
07.2021 - 12.2022
Operation Specialist - Compliance
Inoveite Hybrid Tech Ltd
01.2021 - 06.2021
Administration Clerk
Chee Li Chop Co Ltd
12.2018 - 12.2020
Assistant in Finance Payable Section
Mauritius Revenue Authority
10.2018 - 12.2018
Bachelor of Science - Management
University of Mauritius
Higher School Certificate -
Ramsoondar Prayag State Secondary School
School Certificate -
Ramsoondar Prayag State Secondary School
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