Summary
Overview
Work History
Education
Skills
Accomplishments
Community Involvement
Training and Professional Development
Certification
References
Timeline
Generic

Audrey Annegellie Rose

Anse Goeland

Summary

I am a motivated young woman who graduated with honours in BSc (Hons) Tourism and Hospitality Management with experience in the tourism sector and the banking sector. I believe having the ability to manage a class, prepare learning objectives and help students in achieving the latter. Being caring, highly engaged and comprehensive, I can help students in their personal and academical development. With the experience gathered at the University, I have the adequate skills to teach and share knowledge.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Bank Teller

Maubank
02.2023 - Current
  • Maintained friendly and professional customer interactions.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.

Front Office Department Trainee

The Ravenala Attitude
10.2021 - 12.2021
  • Performed administrative functions, answering phones and filing paperwork in support of department.
  • Generated reports detailing findings and recommendations.
  • Interacted with customers under supervision to support operational objectives.

Education

Bachelor of Science in Tourism and Hospitality Management -

University of Technology
La Tour Koenig, Mauritius
11.2022

Higher School Certificate -

Rodrigues College
Port Mathurin, Rodrigues
11.2017

School Certificate -

Rodrigues College
Port Mathurin, Rodrigues
11.2015

Primary Education -

Oyster Bay Government School
Oyster Bay, Rodrigues
2010

Skills

  • Strong interpersonal and communication skills from customer service roles
  • Ability to adapt quickly to new environments and work independently or in teams
  • Proficient in using educational technology
  • Organizational skills developed through managing academic responsibilities alongside part-time work
  • Numeric Competence
  • Multitasking and Time Management

Accomplishments

  • Awarded Best Performing Student of the BSc (Hons) Tourism and Hospitality Management programme
  • Completed Higher School Certificate and School Certificate with commendable results

Community Involvement

  • Participation in cleaning campaigns organized by local organizations such as Shoals

Training and Professional Development

  • Practical experience in front office operations and guest services during the internship at The Ravenala Attitude
  • Continuous learning and development in banking operations at Maubank

Certification

  • Certificate of Higher School Certificate (November 2017)
  • Certificate of School Certificate (November 2015)
  • Internet and Computing Core Certification (IC3) (October, 2013)
  • Certificate with mention ‘Premier Prix de Supériorité’ (Alliance Française, 2012)
  • Certificate of Merit with mention ‘Très Bien’ (Alliance Française, 2010)
  • Certificate of Primary Education (2010)

References

References available upon request.

Timeline

Bank Teller

Maubank
02.2023 - Current

Front Office Department Trainee

The Ravenala Attitude
10.2021 - 12.2021

Bachelor of Science in Tourism and Hospitality Management -

University of Technology

Higher School Certificate -

Rodrigues College

School Certificate -

Rodrigues College

Primary Education -

Oyster Bay Government School

Similar Profiles

CREATE PROFILE
Audrey Annegellie Rose