Aucharuz Gooneshwaree Singh
Sona Noyan Rd, Trois Bras Petit Raffray
Summary
Accomplished professional with a proven track record in housekeeping, customer service, and sales, enhancing operational efficiency and customer satisfaction at companies like Housekeeper. Skilled in cleaning and organizing, with exceptional teamwork and guest relations abilities. Increased sales through expert advice and product knowledge, demonstrating a results-driven approach and commitment to excellence.
Overview
2
2
years of professional experience
Work History
Housekeeper
Housekeeper
07.2023 - 02.2025
Restaurant Hostess
Hostess
02.2023 - 05.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Checked in with servers to confirm preparedness before seating customers.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Sales Advisor
Advisor
11.2022 - 02.2023
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Negotiated prices, terms of sales and service agreements.
- Developed, maintained and utilized diverse client base.
Education
Beau Plan Sss
PamplemousseSkills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Guest Relations
- FLUENT IN English, French, hindi
- First aid
- Basic life support
- Communication skills
- Time management
- Organizational skills
- Problem solving
- Multicultural awareness
Skills
- Staff Training
Languages
French
Upper Intermediate
B2
English
Beginner
A1
Hindi
Intermediate
B1
Timeline
Housekeeper
Housekeeper
07.2023 - 02.2025
Restaurant Hostess
Hostess
02.2023 - 05.2023
Sales Advisor
Advisor
11.2022 - 02.2023
Beau Plan Sss