Aswansingh Ramchurn
Summary
Seasoned corporate worker with background in providing strategic guidance and solutions. Known for strong problem-solving skills, decision-making abilities, and effective communication.
Overview
7
7
years of professional experience
Work History
Insolvency Advisor (Closures Department)
EBENEGATE MAURITIUS, formerly known as CREDITFIX HOLDINGS MAURITIUS
11.2023 - Current
- Attended debtors (Close/Review Cases) and creditors queries through emails and calls (escalation hours), completed assigned tasks within established timeframes and standards.
- Merited Quarterly Award as "Most Improved" employee - 23rd July 2024
Customer Service Associate
ACCENTURE
12.2022 - 06.2023
- Tendered technical support where needed, sales were the key and de-escalated situations.
Customer Service Representative
APOLLO BLAKE
06.2019 - 08.2019
- Provided assistance through emails mainly and offered consultancies based on different general hurdles.
Food and Beverage Attendant
Belle Mare Plage Hotel
11.2018 - 02.2019
- Delivered exceptional customer service by efficiently managing orders and ensuring timely delivery, enhancing guest satisfaction.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere for guests.
Education
GCE O LEVEL - Computer Science, English Language, Literature in English, French, Mathematics
PBBC College
Skills
- Client communication
- Escalation handling
- Case management
- Technical support
- Issue resolution
- Time management
- Empathy and understanding
- Customer service
- Training and mentoring
- Team collaboration
Personal Information
Location: 19 Corson Road Vuillemin Quartier Militaire, Mauritius
Date of Birth: 04/18/00
Last Name
Ramchurn
Additional Credentials
- Computer Fundamentals, Data Communication, Digital system - Knowledge Plus
- Webmaster & Adobe Photoshop - The American Campus
- Certificate in Digital Marketing - The American Campus
- English & Customer Service Skills for BPO Operations (2 weeks internship in Accenture: Project Umlaut) - Websun Academy
- Certificate in International Business Management - Bizz Courses
- Diploma in Project Management - International Business Management Institute
Languages
English
Proficient
C2
French
Intermediate
B1
Timeline
Insolvency Advisor (Closures Department)
EBENEGATE MAURITIUS, formerly known as CREDITFIX HOLDINGS MAURITIUS
11.2023 - Current
Customer Service Associate
ACCENTURE
12.2022 - 06.2023
Customer Service Representative
APOLLO BLAKE
06.2019 - 08.2019
Food and Beverage Attendant
Belle Mare Plage Hotel
11.2018 - 02.2019
GCE O LEVEL - Computer Science, English Language, Literature in English, French, Mathematics
PBBC College