Summary
Overview
Work History
Education
Skills
Personal Information
Last Name
Additional Credentials
Languages
Timeline
Generic

Aswansingh Ramchurn

Summary

Seasoned corporate worker with background in providing strategic guidance and solutions. Known for strong problem-solving skills, decision-making abilities, and effective communication.

Overview

7
7
years of professional experience

Work History

Insolvency Advisor (Closures Department)

EBENEGATE MAURITIUS, formerly known as CREDITFIX HOLDINGS MAURITIUS
2023.11 - Current
  • Attended debtors (Close/Review Cases) and creditors queries through emails and calls (escalation hours), completed assigned tasks within established timeframes and standards.
  • Merited Quarterly Award as "Most Improved" employee - 23rd July 2024

Customer Service Associate

ACCENTURE
2022.12 - 2023.06
  • Tendered technical support where needed, sales were the key and de-escalated situations.

Customer Service Representative

APOLLO BLAKE
2019.06 - 2019.08
  • Provided assistance through emails mainly and offered consultancies based on different general hurdles.

Food and Beverage Attendant

Belle Mare Plage Hotel
2018.11 - 2019.02
  • Delivered exceptional customer service by efficiently managing orders and ensuring timely delivery, enhancing guest satisfaction.
  • Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere for guests.

Education

GCE O LEVEL - Computer Science, English Language, Literature in English, French, Mathematics

PBBC College

Skills

  • Client communication
  • Escalation handling
  • Case management
  • Technical support
  • Issue resolution
  • Time management
  • Empathy and understanding
  • Customer service
  • Training and mentoring
  • Team collaboration

Personal Information

Location: 19 Corson Road Vuillemin Quartier Militaire, Mauritius

Date of Birth: 04/18/00

Last Name

Ramchurn

Additional Credentials

  • Computer Fundamentals, Data Communication, Digital system - Knowledge Plus
  • Webmaster & Adobe Photoshop - The American Campus
  • Certificate in Digital Marketing - The American Campus
  • English & Customer Service Skills for BPO Operations (2 weeks internship in Accenture: Project Umlaut) - Websun Academy
  • Certificate in International Business Management - Bizz Courses
  • Diploma in Project Management - International Business Management Institute

Languages

English
Proficient
C2
French
Intermediate
B1

Timeline

Insolvency Advisor (Closures Department)

EBENEGATE MAURITIUS, formerly known as CREDITFIX HOLDINGS MAURITIUS
2023.11 - Current

Customer Service Associate

ACCENTURE
2022.12 - 2023.06

Customer Service Representative

APOLLO BLAKE
2019.06 - 2019.08

Food and Beverage Attendant

Belle Mare Plage Hotel
2018.11 - 2019.02

GCE O LEVEL - Computer Science, English Language, Literature in English, French, Mathematics

PBBC College
Aswansingh Ramchurn