Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

Asvin Caully

General Manager
Plot 759, Avenue Diamant, Highland Rose,Phoenix

Summary

Dynamic leader with a proven track record at Infosystems AA Ltd., adept in operations management and client relationship management. Excelled in driving long-term growth and fostering strong partnerships, enhancing team productivity by implementing strategic training plans. Skilled in project management, achieving significant improvements in service delivery and operational efficiency.

Overview

20
20
years of professional experience
6
6
years of post-secondary education
6
6
Certifications
3
3
Languages

Work History

General Manager

Infosystems AA Ltd.
Trianon, Plaines Wilhems District
11.2018 - Current
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Assist in Business Development to generate revenue from new accounts
  • Engage with core team members to work on strategy to develop new skillsets to diversify business revenue.
  • Organize marketing events with Technology vendors to introduce latest technology trends and build pipeline.

Senior Manager

Infosystems AA Ltd.
Trianon, Plaines Wilhems District
08.2009 - 10.2018
  • Delivered over 30 projects for Key Customers in Mauritius.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Implemented and developed operational standards, policies and procedures.
  • Held monthly meetings to create business plans and workshops to drive successful business.
  • Provided strong leadership to enhance team productivity and morale.
  • Ensure proper training/certification plan for all team members in their core domains such as Oracle Solaris, IBM AIX, Veritas Netbackup and Infoscale, Oracle Database and IBM Websphere and Oracle Weblogic Middleware.

Service Delivery Manager for Key Account

Huawei Technologies (Mauritius) Co. Ltd.
07.2008 - 08.2009
  • Improved service quality, addressing client concerns promptly and professionally.
  • Led cross-functional teams to achieve project goals on time and within budget.
  • Coordinated with multiple departments to ensure seamless service delivery across all touchpoints.
  • Enhanced service delivery by developing and implementing efficient processes.
  • Responsible for all operational issues arising at customer including BSS, Core Network and Value Added Services.
  • Ensure SLA are met in case of technical issues and proper escalation as per timelines set in order to meet the agreed SLA with the customer.

Manager - Application and Software Department

Huawei Technologies (Mauritius) Co. Ltd.
06.2007 - 06.2008
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Prepare training plans for team members and monitor quarterly KPI.
  • Monitor and manage team members project implementations and provide necessary support to achieve targets


Intelligent Network Engineer

Huawei Technologies (Mauritius) Ltd.
05.2005 - 05.2007
  • Implemented and managed SUN Microsystems SUN Fire SPARC Servers with Solaris 8 and Solaris Cluster
  • Implemented and managed IBM Power 5 Series servers running AIX 5.1 and HACMP Clusterware.
  • Installed and managed Huawei CDMA Intelligent Networks (SMP, SCP,CMP etc)
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Provided network support services for devices such as servers and storage area network and other hardware.
  • Reduced downtime with proactive monitoring of equipment and rapid troubleshooting.


Education

Masters in Computer Networks - Information Technology

University of Technology
Mauritius
08.2008 - 08.2010

Bachelor of Computer Applications - Information Technology

Bangalore University
India
06.2001 - 08.2005

Skills

Operations management

Client Relationship Management

Team leadership

Project management

Software

Oracle Solaris

IBM AIX

Veritas Netbackup

Veritas Infoscale

Oracle Database

Certification

Oracle Certified Associate, Oracle Solaris 10 Operating System

Timeline

Certified in Cybersecurity (CC)

01-2025

Professional Certification: Level 2 Architect - Professional Communication Milestone by The Open Group

01-2025

Professional Certification: Level 1 Architect - Professional Development Milestone by The Open Group

01-2025

General Manager

Infosystems AA Ltd.
11.2018 - Current

IBM Certified Specialist - Midrange Storage Technical Support V5

11-2016

Oracle Certified Associate, Oracle Solaris 10 Operating System

05-2015

Oracle Certified Associate, Oracle Solaris 11 System Administrator

02-2015

Senior Manager

Infosystems AA Ltd.
08.2009 - 10.2018

Masters in Computer Networks - Information Technology

University of Technology
08.2008 - 08.2010

Service Delivery Manager for Key Account

Huawei Technologies (Mauritius) Co. Ltd.
07.2008 - 08.2009

Manager - Application and Software Department

Huawei Technologies (Mauritius) Co. Ltd.
06.2007 - 06.2008

Intelligent Network Engineer

Huawei Technologies (Mauritius) Ltd.
05.2005 - 05.2007

Bachelor of Computer Applications - Information Technology

Bangalore University
06.2001 - 08.2005
Asvin CaullyGeneral Manager