Ashna Urjoon

Adept IT Support Consultant with a proven track record at Radio Plus Mauritius, where I enhanced system efficiency and reduced downtime through expert network administration and technical troubleshooting. Skilled in Active Directory management and analytical thinking, I excel in delivering high service levels and resolving complex technical issues efficiently.

Personable and technically adept, with solid foundation in IT support principles and troubleshooting techniques. Adept at diagnosing and resolving hardware and software issues, and proficient in providing clear and concise technical guidance. Committed to enhancing operational efficiency and delivering top-tier support to achieve optimal outcomes.

Offering solid understanding of IT systems and passion for technology, eager to learn and develop in professional environment. Brings knack for problem-solving and strong grasp of technical concepts, ready to use and develop troubleshooting and customer service skills in network engineer L1 role.